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November 25, 2024
Question

qbs money asking me to open an account, then it says i have a quickbooks account. asks if i want to sign into money, then it takes me to quickbooks homepage, not money.

  • November 25, 2024
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1 reply

November 25, 2024

Hello, Andrew. It seems like you’re running into a bit of a hiccup while trying to access QuickBooks Money (QBM). I’m here to help you navigate through it. 

 

To make it easier for you, please use this direct link to sign into QBM: https://quickbooks.intuit.com/get-money/.

 

 

If that doesn't do the trick, let's perform some troubleshooting steps. A cache-related issue is likely causing the redirection to the QuickBooks Online homepage. Outdated or corrupted cache files may store incorrect data, leading the browser to load the wrong webpage instead of the intended one. You can use a private or incognito window to rule this out.

 

Here are the shortcut keys:

 

  • For Mozilla Firefox browser: Ctrl + Shift + P
  • For Google Chrome browser: Ctrl + Shift + N
  • For Safari browser: Command + Shift + N

 

Next, log in to your QBM account again. If it works, you can clear your browser's cache to remove the webpage data causing the issue. If a private browser doesn't work, you can use other supported browsers.

 

I’ll be providing these articles to further assist you with your tasks in QBM:

 

 

Let me know in the comments if you need additional assistance, Andrew. I'm glad to support you further. Looking forward to getting you set up.