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alexsupertramp
January 3, 2025
Question

Quickbook Enterprise Desktop on AWS Workspaces

  • January 3, 2025
  • 1 reply
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We are testing Quickbooks Desktop on AWS Workspaces. For the most part it works but it is much slower than in our Citrix environment, where I can add much more cpu and ram than in AWS. However, when doing banking reconciliation, it is taking many times longer to finish the process. One process that takes 1 minute on prem with Citrix takes 5 minutes. The entire process takes 10 minutes in Citrix but takes 2-4 hours in Workspaces. Has anyone else encountered this issue? Thanks in advance.

1 reply

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EvethC
January 3, 2025

Thank you for engaging with the Community as your consultation resource, @alexsupertramp. I understand how valuable your time is, and its a pleasure to help you enhance your experience and expedite the resolution of reconciling your bank.

 

For assistance or to address any issues with Amazon WorkSpaces, I suggest contacting the AWS Support Center. They are equipped to manage various technical and account-related inquiries, allowing them to offer the most effective solutions to enhance the performance of your QuickBooks Desktop on AWS.

 

If you ever need assistance with your banking reconciliation, you might find this article useful: Reconcile an account in QuickBooks Desktop.

 

Additionally, here's an article you can utilize to help you complete year-end tasks and prepare for the new year in QuickBooks Desktop (QBDT): Year-end guide for QBDT.

 

If you have any more questions or need further assistance in the future, don't hesitate to reach out. Hope everything goes smoothly with your Amazon Workspaces experience! Have a great day!

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alexsupertrampAuthor
January 6, 2025

Thanks Eveth. We will reach out to AWS to see if they can offer any advice. In addition, I would like to leave this query open in case any other IT admins have encountered this issue.

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