Question

QuickBooks 2019 no longer supported

Forum|Forum|5 years ago
June 4, 2021
6 replies
0 views

Has anyone received an legitimate email mentioning QB 2019 is no longer supported after June 30 2021

and you must upgrade to 2021 before then?

QuickBooks Desktop

J

jamespaul

Hello, Sherry.

I'll clarify the details about QuickBooks' discontinuation and supportability.

We discontinued the services for QuickBooks 2018 (all editions) last May 31st, 2021. We are still supporting QuickBooks 2019 and above until further notice.

I take it that you have QuickBooks 2018. You can still use the program after the discontinuation date. However, updates and online services such as the Bank Feeds and payroll can no longer be used.

More details about the discontinuation can be found here: QuickBooks Desktop service discontinuation policy and upgrade information.

If you're received an email that wants to click on unknown links or websites (regarding the incorrect discontinuation details), I'd recommend disregarding it to protect your account.

This article can help you identify and handle those fake or phishing emails: Identify suspicious activity and phishing scams.

If you're interested to upgrade to a newer version of QuickBooks, you can check this article for details on the process: Upgrade to newer versions of QuickBooks Desktop Pro Plus, Premier Plus, or Enterprise.

Need to process your invoices for your customers? This article can guide you through the process: Create an invoice in QuickBooks Desktop.

I'll address any other concerns you might have regarding the supportability for QuickBooks Desktop versions. If you'd like to take care of your transactions and lists, lay down the details below and I'll help you out.

S

SherryadskiAuthor

I received an email that said 2019 is discontinued after June 30 that’s why I’m asking I have a lot of clients still on 2019 until next year

Fiat Lux - ASIA

@Sherryadski

I am not sure the email was legit. Make sure you are not using QBD Plus with the annual subscription. Login to your CAMPS and check your license status in there.

T

Trish1998

As of May 2022, QB 2019 is no longer supported.

My question is if I don't use the payroll function and basically use QB to record transactions and do bank reconciliations, do I really need to upgrade?

MarsStephanieL

Hi there, @Trish1998. I'm here to share more details about the discontinuation policy of QuickBooks Desktop (QBDT) version 2019.

You can still use the QBDT Mac 2019 program so long as you don't need the add-on services. This includes e-services such as tax filing and online banking. If you are going to import your bank transactions manually from your bank's website, you can still use it to do the reconciliation process.

To know more information about the discontinuation policy, you can check out this article: QuickBooks Desktop service discontinuation policy.

Furthermore, you can also check our Product Updates page to learn more about the newest news and updates in QuickBooks.

You can always add them in your reply if you have additional questions about the discontinuation policy or any QuickBooks-related topics. I'm always here ready to back you up. Stay safe!

A

Anonymous

How do i stop the popup warning about end of support for QuickBooks 2019 when i launch

QuickBooks? I check the box to stop the reminder but it Keeps popping up twice each time.

I do not use any online services.

K

Katmac

I purchased Quikbooks 2019 desktop Pro last lear and now it is going to be discontinued? I only use q2uickbooks for vendor and customer invoices. My accountant does everything else Do I have to purchase quickbooks2022 on line as I dont want to pay for online services if I dont use them.

K

Katmac

I purchased Quikbooks 2019 desktop Pro last lear and now it is going to be discontinued? I only use q2uickbooks for vendor and customer invoices. My accountant does everything else Do I have to purchase quickbooks2022 on line as I dont want to pay for online services if I dont use them.

LieraMarie_A

Hello there, @Katmac.

I hope you're having a wonderful day. I'm happy to share some information about the service discontinuation policy.

You can access the add-on services and live support for QuickBooks Desktop (QBDT) 2019 until May 31, 2022. To preserve your add-on services, you'll have to upgrade to the 2022 version.

If you don't use any of the add-on services or require live technical support, you can continue to use your QBDT 2019. However, if you need a more robust version to keep up with your growing business, you may want to make the upgrade to QBDT Pro Plus, Premier Plus, or Enterprise 2022. Please take note that these are subscription-based.

Furthermore, check out these articles to learn how the new QBDT 2022 benefits your business:

Feel free to swing by anytime you need help keeping your QuickBooks up-to-date. It'd be my pleasure to help. Have a good one!

J

johnkramer

I know online banking connection has been discontinued for QB 2019 Desktop for Mac. But shouldn't manual .qbo files downloaded from my bank manually still be importable? Getting a "contact your financial institution" error message. Thanks.

Fiat Lux - ASIA

@johnkramer

Unfortunately, importing *.qbo files is part of the bank feed feature.

J

johnkramer

Thanks for the prompt reply.

I'm sure there is a good reason why support for that feature had to be discontinued. ;)

I use QB just to reconcile and track my business and home books (no invoicing, etc.) so I'll be switching to a cheaper or free software.

Thanks, again.

M

MAH73

I received the same email.

I have QB 2019 Accountant Edition and I cant download any transactions.

It says it is now longer supported and i have to upgrade to 2021.

Fiat Lux - ASIA

@MAH73

You have to use a 3rd party tool to import bank/credit card statements. Otherwise, you can still purchase the one time license for QBD 2021 or 2022 Accountant edition to upgrade your outdated version.

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