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SundoElliott415
October 19, 2022
Question

QuickBooks Desktop 2020 Ending Support in May 2023

  • October 19, 2022
  • 1 reply
  • 0 views

Good Morning!

 

From my understanding QuickBooks Pro 2020 Desktop will be ending support in May 2023.

 

My client has QuickBooks Pro 2020 Desktop (paid for it once, not a subscription product) and wants to know if he will be forced to switch to QuickBooks Online or can continue using the QuickBooks Pro 2020 Desktop.

 

He has 3 users, one with limited feature access. BUT he does use QuickBooks for Merchant Services (credit cards and echecks). 

 

Will he not be able to use his Desktop Product and Merchant Services after May 2023?

 

Thank you,

 

Lauren

1 reply

BigRedConsulting
BigRedConsulting
October 19, 2022

When QuickBooks sunsets, everything will keep working except connected features like bank feeds and the merchant service.

 

One solution is to use a different merchant service that's not integrated with QuickBooks. Or, if the client must use the merchant service, then he'll need to upgrade.

D
DirginWater
March 9, 2023

Good Evening,

 

From my understanding QuickBooks Pro 2020 Desktop will be ending support in May 2023.

 

I have QuickBooks Pro 2020 Desktop (paid for it once, not a subscription product) and wants to know if I will be forced to switch to QuickBooks Online or can continue using the QuickBooks Pro 2020 Desktop.

 

I do not use any merchant services that I am aware of, as I do not accept credit/debit payments.

 

Thank you

Ava Macon

MaryLandT
MaryLandT
March 9, 2023

I can share some clarifications to help you choose which product version to use, DirginWater.

 

QuickBooks Desktop (QBDT) 2020 will continue to work and we won't force you to switch to QuickBooks Online (QBO). With the discontinuation, you won't be able to subscribe to live technical support and other Intuit services. I'm adding this article for additional information about this: QuickBooks Desktop service discontinuation policy.

 

If you want to receive any security updates, I suggest upgrading QBDT to the latest version. That way, you'll be able to continue and enjoy the latest features and functions. Please browse this article for the detailed steps: Upgrade QuickBooks Desktop.

 

On the other hand, you can move the company file to the Online version anytime. QBO offers features such as automatic bank account updates, the ability to access your books anywhere you have internet access, and more. For the full list of subscription features, check out the QuickBooks Online pricing page.

 

Whenever you're ready, check out the Move your QuickBooks Desktop file to QuickBooks Online link for complete instructions and detailed steps about exporting data.

 

Thanks for allowing me to help you today. I'm always right here if you ever need me again. Have a great day ahead!

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