Question

Quickbooks Desktop for Mac 2020 quit working

Forum|Forum|2 years ago
November 15, 2023
3 replies
0 views

Quickbooks will no longer work on my laptop once I updated to Sonoma 14 / Apple. Does anyone have any idea what I should to to get all my records back etc... Upgrade to 2023 Quickbooks? Reinstall my 2020 system?

4

4Gal

Make sure to update your OS to Sonoma 14.1

E

Erika_K

I understand the importance of keeping all of our records, @fognomad.

Let me share some information as to why you're currently unable to access QuickBooks Desktop (QBDT) Mac 2020 and help you get back your data.

Sonoma is the newest yearly macOS version. Updating your operating system will bring some compatibility issue on your QuickBooks Desktop for Mac 2020 edition. With this, will no longer release new patches since this is already an outdated version of QuickBooks.

To keep your business up and running, we highly suggest to stay with your current macOS. If you prefer to have macOS Sonoma, we recommend getting the supported version which is QuickBooks Desktop for Mac 2023 or 2024.

If you ever consider purchasing the supported version, visit this website: https://quickbooks.intuit.com/desktop/enterprise/contact/

Alternatively, if you can use the lower versions for QBDT macOS, not the Sonoma version, we could access that to get your records back.

You can scan this article for more details: System requirements for QuickBooks Desktop 2024.

If you have additional queries about getting your records back, please don't hesitate to comment below. Keep safe!

L

LindseyAnneS

I just updated my QB desktop for my Mac today and now I am unable to do anything I have to restart my computer in order to close out QB. So are you saying that our desktop version will no longer work?

D

DanLA

I also have QB for Mac 2020 (version 19.1.16.1140 R17.3) and am waiting to download the latest Apple Sonoma 14.1.1 update on my AMcBook Air laptop. Dear @fognomad, should I hold off for now until we have official confirmation from Intuit that it is compatible?

Thanks, Daniel

D

DanLA

^ @Erika_K & @ShyMae

Should I hold off from downloading the Apple Sonoma 14.1.1 update until we have official confirmation from Intuit thatQB for Mac 2020 (version 19.1.16.1140 R17.3) is compatible?

D

DanLA

@DTMacTeam_Ben was able to confirm in the past that Mac2020 works with VenturaOS

https://quickbooks.intuit.com/learn-support/en-us/other-questions/re-quickbooks-for-mac-2020-desktop-compatibility-with-macos/01/1211226#M123026

I'm currently running QuickBooks 19.1.16.1140 R17.3 with MacOS Ventura 15.3.2.

Just waiting to find out if QB for Mac2020 will continue working with the next MacOS Sonoma.

Thanks again, Daniel

D

DanLA

I would like to update this thread and let everyone know that I still am currently using QuickBooks Desktop Mac 2020 Version V19.1.16 R17.3 with macOS Sonoma Version 14.4.1 (23E224) for a couple months now, and everything still appears to be working perfectly. I hope you're all in the same boat. Good luck and i hope it continues!

G

GracieSF

Hi Dan thanks for the update. I am using Sonoma 14.2.1 and my Quickbooks Desktop Mac 2020 is still working fine too! I'm exporting my financial statements regularly just in case...that was a scare last year.

D

DanLA

Dear @GracieSF, @fognomad, @CheriD, @4Gal, @LindseyAnneS, @Fiat Lux - ASIA, @Erika_K @Kevin_C, @ShyMae and @DTMacTeam_Ben,

can anyone please confirm if we're able to successfully continue using Mac 2020 Desktop version with the new macOS Sequoia 15.0.1 ?

Thanks in advance, @DanLA

Sign up

Login with SSO

Login to the community

Login with SSO

Scanning file for viruses.

This file cannot be downloaded