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December 19, 2023
Question

Quickbooks desktop keeps crashing each time I try to open a sales receipt.

  • December 19, 2023
  • 3 replies
  • 0 views

Help, how do I get QB to stop crashing when I open a sales receipt? I have tried restarting and rebuilding. Nothing is helping and I can't work. Any sneaky tips to trick QB?

3 replies

December 19, 2023

Run the Condense Data utility with any scenario. Did you encounter any error message?

WildFishAuthor
December 19, 2023

No error message and interestingly enough.....that deletes, cleans out the entire "to do list."  I will have to go back to my old none condensed version, I need my to do list. 

 

December 19, 2023

Which QB Desktop year version do you have?

December 19, 2023
This post has been deleted.

@John Smith 13 

What is your company name and website?

WildFishAuthor
December 19, 2023
This post has been deleted.

Thank you John.  I would rather not call customer support if at all possible.  That is a absolute last resort if I can't figure out a solution with doing that. Calling is usually a long, frustrating, and often fruitless endeavor that makes me want to pull all my hair out and cry.

December 19, 2023

@WildFish 

Beware of the scam