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December 22, 2023
Question

Quickbooks desktop online

  • December 22, 2023
  • 1 reply
  • 0 views

Has anyone found a fix to keep QB from closing entirely when selecting close company?

This was a glitch as a result of the last Intuit update.

1 reply

December 22, 2023

Welcome to the Community, CSI639

 

In QuickBooks Desktop (QBDT), as you click the Close company option, this will normally close the window or the company you're currently in so you can switch to the other company. 

 

Since you've mentioned that your QBDT will close entirely as you select the Close company option, it's best to check if you have the latest version of your QBDT. This way, you'll get the latest security patches and bug fixes. 

 

If the issues persist, I recommend using a QBDT Tool Hub since this helps fix problems and errors that you currently have. Make sure to close QBDT for you to use the tool hub.

 

Here's how: 

 

  1. Close QuickBooks.
  2. Download the most recent version of the QuickBooks Tool Hub which is 1.6.0.3. 
  3. Open the file you downloaded (QuickBooksToolHub.exe).
  4. Follow the on-screen steps to install and agree to the terms and conditions.
  5. Once you're done installing, double-click the icon on your Windows desktop to open the tool hub. 
  6. Run the Quick Fix my file to fix common data issues. 

 

To learn more about QBDT Tool Hub, you can view the material that I'll provide. It has a lot of information and detailed steps that help you along the process: Fix common problems and errors with the QuickBooks Desktop Tool Hub.

 

You may also want to view some self-help articles in QuickBooks Desktop. This way, you'll be able to explore other articles that describe your situation.

 

The Community is always around to help you. Please let us know if you have further questions by entering it in the comment section. Have a great day.