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bjp2poodles
July 11, 2024
Question

QuickBooks Desktop system Theme Setting Warning

  • July 11, 2024
  • 2 replies
  • 0 views

I have a client I have remote access of the 2023 QuickBooks Desktop Enterprise and today I got a Warning stating "The system Theme settings have changed. You much restart your application to apply those setting." My client has restarted the computer 2 times and I'm setting getting the same issue my computer. How can this be fixed? I can't even see the desktop. Once I close out of the 2 Warning boxes, all I have is a black screen and no toolbar at the bottom of the screen. 

2 replies

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FateCandylaneT
July 11, 2024

I appreciate you sharing your query here today, bjp2poodles. I'll help provide input to resolve system theme settings error in QuickBooks Desktop.

 

I've come across other users who managed to utilize the compatibility administrator utility in Windows. This provides an easy fix to a program that isn't running seamlessly under Windows.

 

Additionally, if you've mapped QuickBooks Desktop remotely with other terminal server or hosting provider, you'll want to reach out to them to verify your Windows operating system or Windows registry so they can provide detailed fixes to rectify this error.

 

I'll also include this reference you can utilize whenever you require information for terminal servers: Support limitations for Windows Terminal Server.

 

Just keep me posted in this forum if there's anything else you need further assistance with when managing tasks in your QuickBooks file. Stay safe.

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bjp2poodlesAuthor
July 11, 2024

Thank you for input. I'm not sure how to utilize the compatibility administrator utility in Windows. Can you give me more information on what/where I need to look for or do?

 

Thank you.

 

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I used to have an invoices sho
July 11, 2024

Thank you for getting back to the Community, bjp2poodles.

 

The Compatibility Administrator is a powerful tool that addresses application compatibility issues on Windows. I'd be happy to share more information about this so you can fully utilize it on Windows.

 

To begin with, these are the functions of the Compatibility Administrator  tool:

  • Compatibility fixes: It has prepackaged solutions to address specific compatibility issues.
  • Compatibility modes: It also allows programs to run in a compatible environment.
  • AppHelp messages: It provides guidance for resolving compatibility problems.

 

To proceed with using the tool, here are the steps:

  1. Download and Install.
  2. AppFixes (Shims).
  3. Compatibility Modes.

 

Here's an example of how to use the Compatibility Administrator tool:

  1. To get started, open Notepad.
  2. Click About Notepad in the Help menu.
  3. Note that the version may vary based on your Windows version (for example, 5.2 on Windows Server 2003/Vista, 5.1 on Windows XP SP2).

 

You may also visit this link for a comprehensive understanding of the Compatibility Administrator utility: How to use the Compatibility Administrator utility in Windows

 

Alternatively, I recommend contacting Microsoft Support for more detailed information about using the Compatibility Administrator tool.

 

To learn more, please refer to the official link with an IT expert before updating the new version of Windows: Compatibility Administrator User's Guide

 

If you have further questions about other account preferences-related concerns in QuickBooks Desktop, please feel free to reach out. I will be checking this thread from time to time. Have a productive day!

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bjp2poodlesAuthor
July 12, 2024

Thank you for asking. Yes, but! I was on a three-way call with QuickBooks Desktop support for approximately 3 hours and then my client had to get his IT person involved and I believe he was on the phone with QBD support for another length of time. My client is not happy. I know now that if I have a problem again, get my client's IT person involved IMMEDIATELY!!! 

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