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Smallbizuser
February 9, 2024
Question

Quickbooks Enterprise 24 Errors

  • February 9, 2024
  • 2 replies
  • 0 views

Hi,

 

We are running the latest version of Enterprise 24. When accessing older transactions we have gotten a variety of errors. Most of the errors just close out the program. We have one user that gets kicked out of paying bills when another user is reconciling a credit card.

 

When I run Verify/Rebuild it shows the following errors fixed:

DLPEngine::Inside DLPEngine::ISDLPApplicableForType type=1 isApplicable=0
DLPEngine::Inside DLPEngine::ISDLPApplicableForType type=2 isApplicable=0
DLPEngine::Inside DLPEngine::ISDLPApplicableForType type=3 isApplicable=0

Every time I run Rebuild, I get the above. When I run File Doctor it doesn't find any errors.

 

Any thoughts? This has been happening for months

2 replies

4
4Gal
February 9, 2024

QB Tool Hub doesn't recognize the error and the Rebuild Data utility can't fix your file. Consider to purchase a 3rd party file repair service.

C
ChristieAnn 11
February 9, 2024

Hello there, Smallbizuser.

 

I appreciate you taking steps to fix the problems you encountered while accessing old transactions in QuickBooks Desktop. Let me direct you to the appropriate team to assist you further on this and ensure that you and your users can manage your entries seamlessly.

 

Once unexpected errors in your company file cannot be fixed after rebuilding the data or using the File Doctor doesn't resolve issues, I recommend contacting our QuickBooks support team. They can take a look at your account securely and investigate the cause of the error.

 

Here's how:

 

  1. Open QuickBooks.
  2. Go to Help at the top and select QuickBooks Desktop Help/Contact Us.
  3. Choose Contact Us.
  4. Give a brief description of your issue about accessing old transactions, then select Continue.
  5. Sign in to your Intuit account and choose Continue. Then, Continue with my account.
  6. We'll email you a single use code. Enter your code and select Continue.
  7. Select to chat with us or Have us call you.

 

Lastly, you may read this article to see a quick list of unrecoverable errors you might encounter while working on your QBDT and how to fix them: Unrecoverable error in QuickBooks Desktop.

 

Kindly update me on the result of the call. I want to ensure everything is working well for you, and I'm here to provide further assistance and insights, Smallbizuser. Take care!

V
VanceAW
July 19, 2024

I found a solution to this error after working with a combination of Intuit tech support and third-party support.  The error is in one of the SQL redistribution files in c:/users/public/publicdocuments/intuit that does not get removed when the software repairs or uninstalls.

 

The easiest fix for this is to uninstall the software, cut or move the files from this folder to somewhere else as backup to force a clean installation, then reinstall the software.  The software will download a clean copy of the redistribution files and the error should be resolved.

    P
    PJones64
    April 26, 2024

    When you say older transactions, how old are you talking about?  We are making preparations to upgrade from Quickbooks Enterprise 2023 to Quickbooks Enterprise 2024 and still undecided if we should make that move right now.

     

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