QuickBooks error on old bill
QuickBooks has gone and doubled the original amount of an old bill from 2022. The bill was paid on time back then for the correct amount. Clicking on the bill in the vendor center shows the bill for the correct amount. When looking at the check in bill payment, it shows that the original amount due is twice the actual amount of what it was. Apparently this happened a with an update but we didn't notice it until it resulted in two things: it now shows up as a bill in our pay bills screen (and on our AP reports) AND it has messed up our Balance Sheet, it is now no longer in balance as of the date of the original bill. Nobody at the company has made changes to it and the bill itself now shows a portion of the original correct amount as "uncategorized expense" instead of what it actually was categorized as. How did this happen (with an update) and more importantly....How do we fix it? Rebuilding the company didn't work.