Question

Quickbooks for Mac Desktop 2020 with Ventura

Forum|Forum|3 years ago
October 25, 2022
9 replies
0 views

Before considering updating to OS Ventura, was wondering if there were any reports of issues with the operating system.

QuickBooks Desktop for Mac

Good day, Katonk.

Allow me to share some information about the system requirements for QuickBooks for Mac 2020.

As of now, we haven't received any reported issues from customers that use MacOS Ventura for QuickBooks for Mac 2020. Unless the product specifications clearly say that an operating system is supported, it hasn't been evaluated yet. We can't guarantee that your experience will be trouble-free.

Listed below are the minimum system requirements for QuickBooks for Mac 2020:

R12 and earlier - At least macOS 10.14 (Mojave); supported by macOS 10.14 (Mojave).
R13 and later - At least macOS 10.15 (Catalina); supported by macOS 10.15 (Catalina) and later.
Intel processor, Core 2 Duo or higher.
Multi-user Server: Intel Core 2 Duo or higher processor to run a server.
2 GB RAM (4 GB RAM recommended).
250 MB of available disk space.
CD/DVD drive or Internet connection for downloaded installation.
Printer: 100% Macintosh-compatible printer, if you plan to print invoices, checks, deposit slips, lists, purchase orders, mailing labels, reports, or graphs.
Checks: Use Intuit Checks if you plan to print checks. Canadian Image Ready Checks are not supported.
Product registration required.

You can check out this article for more details: System requirements for QuickBooks Desktop 2020 and Enterprise Solutions 20.0.

I've also included a link to learn more about the most recent QuickBooks for Mac 2020 update: Release notes for QuickBooks Desktop for Mac 2020.

Please leave a comment or post in the Community for follow-up questions or other concerns about QuickBooks for Mac. I'll be around if you need help. Have a wonderful day!

V

vrbruce

After installing Ventura, the first time I have tried using QB i am attempting to enter a credit memo. My item list has nothing. I tried entering something and QB crashed. I checked and have the latest version and did the verification. no luck

V

vrbruce

So I downloaded the trial version of QB 2020 and it seems to be working. But when I tried to pay for it they told me I now have to buy 2023 and it's $549 per year.

What a load of crap. I'm ready to try an alternate package.

E

eppaul

I am experiencing some issues with Ventura OS using Quickbooks Desktop Mac 2020.

It is crashing instantly when I am trying to enter any sales receipt. Each time I click on the item list to select the item..It crashes right away and I cannot find the item to enter the sale details related.

S

SarahannC

Hello there, eppaul.

We can perform some steps to fix your QuickBooks from crashing when recording a sales receipt within your company file.

First, download the latest product updates to ensure you have the recent update of QuickBooks.

From the QuickBooks▼ dropdown, select Check for QuickBooks Updates.
If a newer version is available, click Install Update.
When prompted, click Install and Relaunch.
When the update is complete, QuickBooks for Mac automatically opens.

Once done, we can run the Verify and Rebuild Data within your company file to fix issues.

Select File, then select Utilities.
Select Verify Data, then select OK to close all windows.

Then, proceed with the steps outlined in the How to rebuild your company file data section. Check this article: Find the most common data issues in a company file and fixes them.

If the same thing happens, we can upgrade your QuickBooks to latest version to make you have the latest features and fixes.

Still, we can read through the subjects in our QuickBooks for Mac user's guide to learn how to manage your finances with QuickBooks Desktop for Mac.

Don't hesitate to post more if you have other questions about reconciliation or anything related to QuickBooks. Take care and have a good one.

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nacamera

I did some MAJOR reporting with Intuit about an hour ago. After updating to the latest version of Mac Desktop 2020 and updating my iMac to Ventura, my QB 2020 can't "see" my company data file! I get an error (attached) even when trying to reinstall my company backup. Tech chat informed me they are hearing more and more about this issue and that it involves people who use Merchant Services thru Intuit. We do accept CC/ACH payments via our QB, so that's us! We are basically out of business until this issue gets fixed. I can't believe Intuit releases software, that can do this to people's livelihoods. Lesson learned, NEVER update if everything is working fine! I'm a 20+ year customer of QB, and I'd leave it today if there was a viable alternative out there.

T

treasurer487

I'm still on the phone with the second person in two days. I have latest QB Desktop for Mac 2020 with Ventura on a practically new Mac. Autofill doesn't work when typing in Account and Class in deposits and checks. No one can figure it out. Trying to sell me a subscription for 2023 but I want stand alone desktop only.

What are my alternatives?

K

Kurt_M

I appreciate you for joining the thread, @treasurer487. I'm here, and let's work this out so you can use the Autofill feature in your QuickBooks Desktop (QBDT).

Before we do so, I'd like to know if you've already tried performing the Verify and Rebuild. This feature allows QuickBooks to check for possible data issues within your company file. Once it detects data damage, the program will begin fixing it.

If you haven't tried this method of troubleshooting, I'll gladly input the steps below so you can proceed. But before we do that, I recommend turning off the QuickFill feature in your company. Here's how:

Access your QuickBooks Desktop company.
Go to Preferences.
On the Preferences pane, select Data Entry.
Set the preferencess described below to Off.

After turning the QuickFill feature, here are the steps to verify your company file data:

Select File, then select Utilities.
Select Verify Data, then select OK to close all windows. If you see “Your data has failed the integrity check” you need to rebuild your file. If there are no problems with your data, you’re done.

Please see this article for further guidelines: Verify and rebuild data in QuickBooks Desktop for Mac.

Once you're with the process, you can turn on the QuickFill feature again for it to work.

Additionally, you can visit this page in case you'd like to use electronic payments in QBDT for mac: Turn on online payments in QuickBooks Desktop for Mac.

I'll also leave this article about how to add other details to a report in QBDT: Customize reports in QuickBooks Desktop for Mac.

@treasurer487, feel free to get back in the thread if you need further assistance with this. I'll make to help you right away. Take care, and have a good one.

D

DLRahman

Some advice to those considering updating to macOS Ventura and worried it might not be compatible with QuickBooks 2020 desktop for Mac. DON'T DO IT!

I am not saying it isn't compatible. I am saying if you use the software for your business (who doesn't), then don't be reckless and upgrade to a new operating system before things are worked out with your most important software. That is just plain irresponsible.

L

Luis342

After updating my Mac to Ventura. Quickbooks is crashing everytime I try to print. I cannot find anything on how to fix. QB is up to date to the latest version.

I NEED HELP ASAP.

The business cannot run without being able to print or make PDF files from QB

I have sent the emails required at the crash but I have not heard anything back.

JaeAnnC

I know this hasn't been easy, @Luis342.

I wish you didn't have to encounter issues with QuickBooks Desktop (QBDT) for Mac not being able to print or make PDF files.

As per ATTN-10476, Intuit is working hard to ensure that supported versions of QuickBooks are compatible with macOS Ventura. This is the reason why you're experiencing unexpected behaviors when printing and creating PDF files. For now, we're unable to provide an exact date as to when the next updates will be. Rest assured that our team is currently investigating this issue and is coming up with a fix.

In addition, we can also reach out to our customer support to make a follow-up about the emails you've sent to us. Here's how:

On your QBDT for Mac, go to Help and select QuickBooks Help.
Click Contact Us.
Enter a brief description of your concern and select Continue.
Sign in to your Intuit account. Select Continue and then Continue with my account.
You'll receive a single-use code. Enter that and select Continue.
Choose between Chat with us and Have us call you.

Please see this article if you're interested to know what has improved in the latest updates of QBDT for Mac: Release notes for QuickBooks Desktop for Mac 2020.

You're always welcome to return to this thread if you have additional concerns about printing files. I'd be glad to lend a helping hand. Stay safe!

A

another disgruntled

All of this information about fixing Mac Desktop assumes you can start Quickbooks. Downloading a clean copy of 2022, I have the Icon for QuickBooks but when selected it does nothing. I cannot start it by finding a company file in Finder and selecting that either.

Quickbooks has closed my business!

D

DanLA

So does the Quickbooks update 19.1.14.1106 solve all the issues Quickbooks 2020 for MAC was having with MacOS 13.0.01 Ventura?

I will NOT be downloading either one for now, until I get a 100% compatibility confirmation from an Intuit representative. Thanks in advance, Daniel

E

Ethel_A12

Welcome to the Community, @DanLA.

Here is information on the operating system, hardware, software, and other needs to run QuickBooks Desktop Point of Sale 19.0 so you can have the best experience possible.

Every version of QuickBooks has its corresponding system requirements. QuickBooks Desktop requires Internet Explorer 11 as your browser. Since it's updated software, it should work with an updated browser to run QuickBooks seamlessly.

For the operating system, here are the compatible windows:

Windows 10, all editions including 64-bit, natively installed.
Windows 8.1 (Update 1) all editions with 64-bit natively installed.
Windows Server 2016.
Windows Server 2012 R2.

To compare the requirements with your device system information, you can check it before updating QuickBooks Desktop to the latest release.

Additionally, here's an article to guide you in managing your business using QBDT for Mac: User Guide. It contains topics about banking, lists, and getting paid to name a few.

Keep me posted for additional questions or other concerns about QuickBooks Desktop. I'd be more than happy to help.

D

DanLA

Dear Ethel_A,

I don’t think your reply addresses my concern. I don’t use Windows operating system on my Apple computer. Did I misinterpret your response?

Z

Zacharyjdbrown

Terrible experience with QB Desktop 2020 with Ventura. Every time I go import transactions and categorize it crashes. Multiple times during one session. Very frustrating, can't seem to get anyone on the phone. And this is after they increased their prices and changed it to annual payments instead of every 3 years. Extremely disappointed in the experience. Would change if I didn't want to learn a whole new system again.

N

NPN

After more than 20 years using QB, I downloaded Ventura on my iMac with desktop 2021. It started crashing continually. I finally called QB. I was required to purchase support to resolve the issue. They spent a couple of hours trying to figure it out, concluding I needed to upgrade to desktop 2023. After another hour or so (during my busy work day), after the 2023 was paid for and installed, the constant crashes continued. I was told that I needed to report the problem to Apple and go back to the Monterey operating system. A ridiculous recommendation. I assumed others were experiencing the same problem. Frequent crashes continue, and I continue to report them to QB and Apple. QB tells me they are working on it but may never resolve the problem. Very time consuming and disastrous for my business.

Daniela_A

Hi there, Ruby911.

Let me share the current update of QBDT Mac 2020 compatibility. These are:

R12 and earlier - At least macOS 10.14 (Mojave); supported by macOS 10.14 (Mojave).
R13 and later - At least macOS 10.15 (Catalina); supported by macOS 10.15 (Catalina) and later.
Intel processor, Core 2 Duo or higher.
Multi-user Server: Intel Core 2 Duo or higher processor to run a server.
2 GB RAM (4 GB RAM recommended).
250 MB of available disk space.
CD/DVD drive or Internet connection for downloaded installation.
Printer: 100% Macintosh-compatible printer, if you plan to print invoices, checks, deposit slips, lists, purchase orders, mailing labels, reports, or graphs.
Checks: Use Intuit Checks if you plan to print checks. Canadian Image Ready Checks are not supported.
Product registration required.

As of the moment, we don't have an official update from our software engineers for the latest macOS Ventura.

For further question, feel free to post again here in the Community. Stay safe and have a good one!

D

DanLA

Thanks for the update Daniela_A.

I will wait for Quickbooks engineers to develop the the official compatible Mac 2020 software update for Ventura.

Is there a timeframe we can expect?

Thanks again, Daniel

L

Luis342

Yes, I am too waiting to know when this update will happen. It's such a hassle and waste of time with the work around that I'm having to do for every single estimate I need to send. Productivity has gone down the tubes since all this!

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