Quickbooks has a bunch of funds on hold and everytime i call they tell me it will be escalated and i will be called within 24-48 hours, but i have yet to receive a call

This isn't the experience we want you to have, Braxton and Jane. I understand how you feel about not receiving a callback. Your concern is valid, and we'll take it to management to make our customer service better.

Since you haven't received any callback, In light of this, I recommend reaching out to our QuickBooks Payments Support team again inquire about the status of your case. To contact them, here's how:

1. Sign in to your QuickBooks Online company.
2. Select Help (?) at the top right.
3. Select or type Contact Us.
4. Enter your concern, then select Let's Talk.
5. Choose a way to connect with us: Ask the community or Start a chat with a support expert.

You can contact them from Monday to Friday, 6 AM to 6 PM PT. 

If you want to learn about the frequently asked questions about QuickBooks Checking and how to manage your account, you can check out this article: 

• QuickBooks Checking FAQ
• Use your QuickBooks Checking account

Feel free to reach out to me if you have any questions about transactions in QBO. I'm always here to help. The Community is also available to assist you anytime with your concerns. Have a great day.