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September 30, 2023
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Quickbooks is crashing after updating to Sonoma

  • September 30, 2023
  • 11 replies
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Quickbooks is crashing after updating to Sonoma. What to do?

Best answer by Fiat Lux - ASIA

@jbratton 

QBD 2019 is outdated and I am not sure they will release any patches any longer. Consider immediately installing the trial version of QBD 2022 and/or 2023 and using the workaround to get it running on Sonoma. You may have time to consider the option of whether to purchase a new subscription license for QBD 2024 in October OR run a trial version of QB Desktop Windows for good on Parallels OR convert your data to QB Online or another cloud based accounting app.

11 replies

November 18, 2023

Many of us are small business decades long desktop users that don't need or want most of the online services or pricing.  We have a right to use a product we purchased without losing our program function and data.  Everyone please file a  complaint on the Federal Trade Commission website indicating the terrible dilemma QB has left us with, including the hardship and damages to our small businesses.  Go to FTC dot gov. to file a complaint.  This may also give rise to a class action.  Abandoning us 2019 and 2021 desktop users is modern day piracy.  The lack of notice, alternative solutions, and unwillingness to solve the issue was and is done on purpose.  If the FTC gets enough complaints, they will likely investigate this situation.

November 18, 2023

@desktoponly 

Abandoning us 2019 and 2021 desktop users is modern day piracy.

 

QB Desktop 2019 has outdated since May 2022. You should forward this reference to FTC

https://quickbooks.intuit.com/learn-support/en-us/discontinue-products/quickbooks-desktop-service-discontinuation-policy-and-upgrade/00/185560