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jnunezm
March 3, 2025
Question

Quickbooks is unable to complete this operation and needs to restart.

  • March 3, 2025
  • 2 replies
  • 0 views

Hello, greetings to the community.

I am sharing the error I encounter when trying to save an invoice.

 

Step by Step:

 

1. Create Invoices

2. Slect Customers

3. Select an estimate to invoice

4.Save and New

5. Ingnore all (3 windows)

 

Result:

 

Quickbooks is unable to complete this operation and needs to restart. Quickbooks will restart automatically.

2 replies

BigRedConsulting
BigRedConsulting
March 3, 2025

I've encountered this message in the past.

 

It sometimes happens just once - seemingly randomly - and then if I try the same action again after starting QuickBooks all is fine.

 

Other times it happens because a transaction that I'm trying to update is corrupted, and then it'll happen repeatedly when working with that transaction.

 

If you're seeing the second case, repairing the company file using the Rebuild function on the File | Utilities menu will sometimes fix it.

 

If that doesn't work, then I'd try editing the Estimate directly (it is probably the issue) and see if you can make changes to it and save it. If so, then that might fix the issue. If editing the Estimate also causes a crash, then it may be too corrupted for QuickBooks to handle or to fix.

    C
    Chrea
    March 3, 2025

    @jnunezm 

    Run the Verify/Rebuild Data utility. Any unresolved error messages?

    J
    jnunezmAuthor
    March 5, 2025

    Hi everyone, and thanks for your comments.

    To give some context.

    I have QB Enterprise 23 installed on a virtual server, Windows Server 2022. I've noticed the following:

    Quickbooks either works or doesn't give that error for users created since the server was set up.

    Quickbooks recently stopped working for certain users and new Windows accounts.

    Therefore, I think it might be in the configuration applied to those Windows users or that QB needs to extend some permission to the new ones

    I have tried different options from the tools helper, and everything seems fine, but in reality, it is not resolved.

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