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Joshua_21
August 2, 2023
Question

QuickBooks Missing PDF Component

  • August 2, 2023
  • 7 replies
  • 0 views

Hello,

 

I've recently encountered an issue with QuickBooks 2023 on my Windows 11 system. The software is consistently displaying an error message stating, "QuickBooks detected that a component required to create PDF files is missing." This issue has prevented me from printing documents and reports which is a key part of my work operations.

 

To troubleshoot this problem, I've already followed the steps to repair the XPS Document Writer and used the Print and PDF Repair Tool, yet the QuickBooks PDF Component Missing issue. I'm seeking additional guidance on how to resolve this matter. Any assistance would be greatly appreciated. Thank you in advance for your help.

    7 replies

    R
    Rasa-LilaM
    August 3, 2023

    Hello there, Joshua_21.

     

    I appreciate all your time and effort to move past the error. Let's go over some troubleshooting steps to help you print transactions seamlessly. 

     

    Before we start, allow me to share some of the reasons that cause the QuickBooks Missing Component PDF error. variety of causes. These are the following:

     

    • A missing or damaged Adobe Reader application.
    • You're using an outdated version of the Adobe Reader program.
    • An outdated version of the QuickBooks application.
    • Microsoft XPS Document Writer is turned off in Windows settings.

     

    Since the steps mentioned above didn't resolve the issue, you'll have to download the latest maintenance release for your QuickBooks. This can resolve any errors you experience while working in the program and apply critical fixes. 

     

    Here's how:

     

    1. In your company file, tap the Help menu at the top bar and choose Update QuickBooks Desktop.
    2. Head to the Update Now tab and tick the Reset Update box to remove previously downloaded releases.
    3. Click the Get Updates button and then press OK to continue.
    4. Once done, close and reopen your QuickBooks to kick off the installation.

     

    If the issue persists, let's go ahead and perform the following:

     

    1. Set a new template for your form. 
    2. Change the template on your transaction.
    3. Create your .pdf.

     

    If this doesn't fix the issue, I recommend contacting an IT professional or Microsoft for further assistance. You can browse this article if you wish to change the format of your PDF: Save QuickBooks Desktop PDF in legal size, landscape, or portrait orientation. 

     

    In addition, these resources contain solutions on how to handle recoverable errors in QBDT and personalize your emails sent to your customers and vendors: 

     

     

    Don't hesitate to let me know if you have any questions or concerns about this process. I'll get back to help you the best that I can. 

    Fiat Lux - ASIA
    Fiat Lux - ASIA
    August 3, 2023
    To resolve the issue, search at the bottom of your Windows 11 screen for "run." Then ope the "Run App" that came up under your search and typed "optionalfeatures" into the Run App. A "Windows Features" window then open and scroll down to "Microsoft XPS Document Writer" and check the box next to it. I then pressed "OK". You should be able to start creating PDF Invoices again. 
     
      R
      Rainbolt
      August 31, 2023

      This worked for me and nothing else worked. I just got a new computer and could not migrate so everything was a clean and new install. Each time I opened QuickBooks Desktop I received the missing component error and all I found was about repairing the printer or updating the software, all of which I did.  This worked very well. I restarted after doing the recommended fix and I think that helped.


      Thank you!

       

      J
      Joshua_21Author
      August 7, 2023

      Hello Fiat Lux - ASIA and Rasa-LilaM,


      Thank you for the comprehensive guidance on addressing the QuickBooks PDF component issue. I truly appreciate the steps you've outlined, and I've carefully gone through each of them.


      I've made sure my Adobe Reader is updated, and I've also updated QuickBooks as recommended. I tried using a new template for my form and followed the instructions to enable the Microsoft XPS Document Writer in Windows 11.


      The QuickBooks Detected that a component required to create pdf file still persists. Would contacting an IT professional be the best next step?


      Thank you for all your assistance. I'm hoping we can get this resolved soon.


      Warm regards,
      Joshua

        R
        RoseJillB
        August 7, 2023

        I’ve got another step to get around the error message you received in printing in QuickBooks Desktop (QBDT), @Joshua_21.

         

        Firstly, you'll want to ensure your QuickBooks Desktop is up to date to have the latest features and fixes. Once done, let's run the QuickBooks Print & Print Repair Tool from the QuickBooks Tool Hub to resolve issues on your company file. Here's how:

         

        1. Download and install the latest QuickBooks Tool Hub.
        2. Open the file you downloaded and follow the onscreen instructions to install and agree to the terms and conditions.
        3. Once installed, tap the QuickBooks Tool Hub icon to open.

         

         Then, performs the steps below to repair your QuickBooks.

         

        1. In the QuickBooks Tools Hub, select Program Problems.
        2. Click QuickBooks PDF & Print Repair Tool.
        3. Once completed, start orienting, emailing, or saving as a PDF from QuickBooks Desktop again.

         

        If the same thing happens, we can proceed to another solution to fix the issue. That said, you can proceed to Solution 2: Restart and reset your temp folder permissions in this article: Fix PDF and Print problems with QuickBooks Desktop. Moreover, it’s also best to get guided by your IT professional to further help 

         

        Let me know if you have more concerns about printing documents and reports. The Community always has your back. Have a good one!

        D
        Dragonherder
        August 21, 2023

        Hello and thank you for the previous comments and suggestions in this thread. 

        I believe that I noticed that the Quickbooks Tool Hub that I downloaded is attempting to use Windows 10, which is not installed on my computer.


        I am using Desktop 2019, which is admittedly a bit old. Will Desktop 2019 work with Windows 11?

        Is there something else I should be doing to help the Tool Hub work properly on my new Desktop, please?

        Thank You!

        David

        M
        markwilliam8506
        August 14, 2023

        QuickBooks Error 6000 80 is a common issue that occurs while attempting to open, restore, or back up a company file. This error is usually associated with issues related to the company file, network connectivity, or data corruption. To resolve QuickBooks Error 6000 80, follow these steps:

        • Update QuickBooks: Ensure you're using the latest version of QuickBooks. Outdated software can trigger errors.
        • Rename .TLG and .ND files: Locate the company file folder and find the files with the same name as your company file but with .TLG and .ND extensions. Rename them by adding ".old" at the end (e.g., company_file.qbw.nd.old).
        • Check Hosting: On the server, where the company file is stored, ensure that hosting is turned off in QuickBooks. Go to File > Utilities and choose Stop Hosting Multi-User Access.
        • Move Company File: If the company file is located on a network drive, try moving it to a local drive and open it there.
        • Use QuickBooks File Doctor: Download and run the QuickBooks File Doctor tool from the official Intuit website. It helps in diagnosing and fixing file-related errors.
        • Check File Permissions: Ensure that the folder containing the company file has the necessary read/write permissions.
        • Use UNC Path: Instead of using a mapped drive, access the company file using a UNC path (e.g., \server\companyfolder\company_file.qbw).
        • Disable Third-party Security Software: Temporarily disable any firewall or security software that might be blocking QuickBooks access to the company file.
        • Restore Backup: If the company file is corrupted, restore a recent backup of the file.

        If the error persists despite these steps, consider seeking assistance from QuickBooks support or a qualified IT professional to diagnose and resolve the underlying issue.

        G
        gckaccounting
        August 29, 2023

        I'm encountering the same issue. We recently upgraded to Windows 11, and since then, we've been facing a problem with QuickBooks. The error message states: "QuickBooks can't complete the current action due to a missing component."

        S
        SarahannC
        August 29, 2023

        We can easily resolve that type of error, gckaccounting. Let's work together and troubleshoot it quickly.

         

        To start, please ensure that your QuickBooks Desktop version is compatible with and meets the requirements of Windows 11, now that you have upgraded to it. Windows 11 is currently compatible with QuickBooks 2022 and 2023. For more detailed information, you can refer to this article and click your version under the 

        Find out more about current system requirements section: QuickBooks Desktop Microsoft Windows 11 Compatibility. 

         

        Then, download the latest version of the QuickBooks Tool Hub. After downloading, we will use the QuickBooks Print & Print Repair Tool from the QuickBooks Tool Hub. This will resolve the error. The steps below will help you accomplish the task.

         

        1. Please close QuickBooks and proceed to download the QuickBooks Tool Hub.
        2. Save it in a location that is easily accessible for you.
        3. Access the downloaded file named QuickBooksToolHub.exe.
        4. Please follow the instructions displayed on your screen and double-click the icon located on your Windows desktop to open the tool hub.

         

        Then, run the QuickBooks PDF & Print Repair Tool. By following the steps below, you should be able to resolve error you were experiencing in QuickBooks.

         

        1. Open the QuickBooks Tool Hub.
        2. Click on Program Problems in the tool hub.
        3. Locate and select the QuickBooks PDF & Print Repair Tool option.
        4. Wait for the tool to run, which should take approximately one minute.
        5. Once the tool has finished running, try printing, emailing, or saving as a PDF from QuickBooks Desktop again.

         

        Aside from that, there are other solutions you can perform, like restarting and resting your temp folder permissions and creating a new template form: Fix PDF and Print problems with QuickBooks Desktop.


        I'm here to assist you in resolving any issues and ensuring a smooth and efficient QuickBooks experience. If you have any concerns, feel free to reach out to me. Goodbye for now, and don't hesitate to ask for help when needed.

        R
        RaptorResins
        December 29, 2023

        that does not work. Tried it many times on 2 new computers. 

        Windows now ships with XPS defaulted off apparently. 

        B
        btado
        January 1, 2025

        I ran into this issue on Windows 2025 Server with QuickBooks 2024 and stumbled upon a solution to the error message when opening QuickBooks: QuickBooks detected that a component required to create PDF files is missing.

        I ensured the XPS printer was installed and working, but apparently, QuickBooks checks the name of the XPS Printer.  It must be named exactly: Microsoft XPS Document Writer

        Once I named it correctly, the error went away.  As a sanity check, I renamed it to something else and the error returned!  I hope this helps someone!

        K
        kkamm
        February 21, 2025

        Microsoft XPS Document Writer is turned off in Windows settings.  Don't think repairing will help if the function is turned off.  I turned it on and problem solved.

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