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U
urielzamora
March 11, 2024
Solved

Quickbooks Online and Workato missing status

  • March 11, 2024
  • 1 reply
  • 0 views

We found that when creating a new Project in Quickbooks Online the status is not sent in the payload to Workato connector. Can you help us on this?

{
"Taxable": false,
"Job": true,
"BillWithParent": true,
"ParentRef": {
"value": "3"
},
"Level": 1,
"Balance": 0,
"BalanceWithJobs": 0,
"CurrencyRef": {
"value": "USD",
"name": "United States Dollar"
},
"PreferredDeliveryMethod": "Print",
"domain": "QBO",
"sparse": false,
"Id": "91",
"SyncToken": "0",
"MetaData": {
"CreateTime": "2024-02-15T16:57:22.000000-08:00",
"LastUpdatedTime": "2024-02-15T16:57:22.000000-08:00"
},
"FullyQualifiedName": "Cool Cars:testCanceled",
"DisplayName": "testCanceled",
"PrintOnCheckName": "testCanceled",
"Active": true,
"realmId": "9130357976624696"
}

1 reply

K
KimberlyS
March 11, 2024

We appreciate you posting here in the Community, Uriel.

 

Let me connect you to the appropriate support to assist you with your concern.

 

Please know that there's a designated department that can dig deeper into resolving your issue, specifically with the Workato connector or other application integrated with QuickBooks Online. That being said, I recommend contacting our Developer Support Team. They can thoroughly discuss this matter and provide the most relevant resolution.

 

Here's how:

 

  1. Head to this website: Intuit Developer Support.
  2. Choose QuickBooks Online under What do you need help with
  3. Select the Ask a Question menu.
  4. Create a Developer Account or log in if you have an existing account.
  5. Enter your concern, then click Ask.

 

In addition, you can visit the API Docs & Tools and Blog menu on the Intuit Developer's page to explore the latest available application features.

 

On the other hand, you might want to review these resources for guidance on managing existing projects within the program:

 

 

Please keep us posted if you have further questions or clarification when creating projects and integrating applications in QuickBooks Online. We're always around to help.

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