Skip to main content
Nov 11, 2020 7:31 PM UTC
Solved

Quickbooks online Bill Pay - Free or Not?

Looking at the different price plans, I'm seeing that online bill pay is only free up to 20 payments and it's being done through bill.com.

 

However, looking at this link: https://quickbooks.intuit.com/blog/whats-new/a-new-embedded-bill-pay-capability-in-quickbooks-online-and-quickbooks-online-advanced/ it looks like bill pay is free if paid using ACH or debit card, and it's being done through Melio.

 

So, which is it?

jamespaulAnswer
Nov 11, 2020 9:50 PM UTC

Hello, belly1026.

 

I'm here to clarify our plans regarding the online bill payment system. 

 

We recently partnered with Melio to upgrade our existing online bill payment system. We're offering both the Melio and Bill.com plans. Depending on what you signed up for, there are fees associated with them. 

 

The Bill Pay by Melio app is only offered to Plus and Essentials customers who aren't using the Bill.com app. If you signed up for Melio, then you can avail the free ACH or bank transfer offer. To do it: 

 

  1. Click the + New button, then select Bill.
  2. Enter the details of your bill, then hit Save and schedule payment (or Schedule online payment).
  3. This will take you to the Melio sign up page. Enter the needed details to sign up. 

 

 

However, you'll still have the option to opt for the Bill.com app instead. You can sign up through the Apps Center page. 

 

You can check out more details about the Bill.com app here. 

 

If you need help managing your expenses, you can check out our articles in the Expenses and vendors help page. 

 

I'm still open to address your other needs for QuickBooks Online. Post your questions here and I'll be ready to help. 

5 replies

jamespaulAnswer
Nov 11, 2020 9:50 PM UTC

Hello, belly1026.

 

I'm here to clarify our plans regarding the online bill payment system. 

 

We recently partnered with Melio to upgrade our existing online bill payment system. We're offering both the Melio and Bill.com plans. Depending on what you signed up for, there are fees associated with them. 

 

The Bill Pay by Melio app is only offered to Plus and Essentials customers who aren't using the Bill.com app. If you signed up for Melio, then you can avail the free ACH or bank transfer offer. To do it: 

 

  1. Click the + New button, then select Bill.
  2. Enter the details of your bill, then hit Save and schedule payment (or Schedule online payment).
  3. This will take you to the Melio sign up page. Enter the needed details to sign up. 

 

 

However, you'll still have the option to opt for the Bill.com app instead. You can sign up through the Apps Center page. 

 

You can check out more details about the Bill.com app here. 

 

If you need help managing your expenses, you can check out our articles in the Expenses and vendors help page. 

 

I'm still open to address your other needs for QuickBooks Online. Post your questions here and I'll be ready to help. 

belly1026Author
Nov 12, 2020 2:34 PM UTC

@jamespaul @Fiat Lux - ASIA so I will have sign up for the Melio pay after I sign up for QB Online Plus/Essentials? It's not automatic/default?

Fiat Lux - ASIA
Nov 12, 2020 3:28 PM UTC

The built-in feature powered by MP in QBO is only to pay bills. As I mentioned earlier, you may open a separate MP account as an additional option. It is a good option if you have a QBSE or QBO Simple Start account and need to pay bills.

Fiat Lux - ASIA
Nov 12, 2020 2:21 AM UTC

@belly1026 

You may create a separate free MP account to accept payment and pay your bills.

https:// melio.grsm.io/quickbooks