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January 15, 2024
Question

Quickbooks online checking accounts

  • January 15, 2024
  • 1 reply
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Why do I have activity showing under "Quickbooks checking account and my business bank account?  Several are the same entries.

1 reply

January 15, 2024

Hello @DustinD, I hope you're doing well. I want to make sure we're on the same page to ensure that you accomplish your goal which is, having activity showing under QuickBooks checking account and business bank account with the same entries.

 

The first thing you have to do is to verify if the transaction is a duplicate. If verified that it's a duplicate transaction in QuickBooks Online (QBO), you have two options to deal with them. You can either exclude them or delete them. When you exclude a transaction, it will not appear again in the bank feeds. However, if you delete it, QBO will consider it missing and download it again. To avoid any reconciliation problems, I suggest that you exclude duplicates. Let me guide you on how to do this.

 

  1. Go to Bookkeeping, then select Transactions.
  2. In the Bank transactions tab, open the For Review tab.
  3. Tick the checkbox of the transactions you want to remove.
  4. Click Exclude.

 

After excluding a transaction, it will be moved to the Excluded tab. If you want to restore it, simply go to the Excluded tab, select the checkbox for the transaction you want to restore, and hit the Undo button. This will move the transaction back to the For Review tab.

 

Additionally, if you accidentally deleted a transaction, you could recreate it from the discrepancy report. Here's how:

 

  1. Click the +New button.
  2. Choose the correct form (invoice, sales receipt, expense, etc.).
  3. Complete the form and select Save and Close.
  4. Go to Bookkeeping, then open Chart of Accounts.
  5. Look for the account you put the transaction into, then choose View Register.
  6. Locate the transaction and then click on it to expand the view.

 

To proceed with the next steps, you may refer to the "Deleted" dropdown under the "Step 4: Review any discrepancy reports" section of the following article: Fix issues for accounts you've reconciled in the past in QuickBooks Online.

 

If you're all good with this, feel free to review this module to fix any reconciling issues: Fix issues at the end of a reconciliation in QuickBooks Online.

 

Let me know if you have any other questions about your QuickBooks Checking accounts. I'll be here to answer your next posts. Take care.