Quickbooks Online error

I don't want you to experience this while working in QuickBooks, @Marc12344321.

Let me help you by ensuring this issue when finding your company file gets resolved.

The accumulated cache in the browser usually causes strange behaviors in QuickBooks Online (QBO). To fix this, I'd recommend accessing your account via a private window. 

Here are the keyboard shortcuts: 

• Safari: Command + Shift + N 
• Google Chrome: CTRL + Shift + N
• Mozilla Firefox or Microsoft Edge: CTRL + Shift + P 

Try to log in to your QBO account, if you can find your company file, let's clear the browser's cache. This removes its stored cache to ensure the program performs efficiently.

If the issue persists, I'd recommend using other supported browsers. They also provide the best and most secure experience with QuickBooks.

Additionally, I've added an article that'll help you locate your client if you don't see them on your list: Find Missing Companies in QuickBooks Online.

If you have additional questions in QuickBooks, don't hesitate to reach out! I'll be here to assist at any time, @Marc12344321. Keep me posted. Stay safe!