Quickbooks Online's Assistant says tech support's available on Saturdays, 6 a.m. - 3 p.m. PT. But when I try to chat/get a call back it says M-F only. Which is correct?

I appreciate your time in reaching out to the Community, LT-Net.

With the QuickBooks Online support team, our experts are available Mondays-Fridays from 6 AM to 6 PM PT for QBO Simple Start, Plus, and Essentials users. Mondays-Saturdays 6 AM to 3 PM PT for clients who are using QBO Advanced subscription.

To ensure you get on hold to our support team on time, I've added our support hours so you can set an available time to reach them out.

With this, you can share with me your queries or if you require assistance with any QuickBooks concerns, feel free to leave them in this forum, so I can get you covered in performing tasks on your file.

I'm sharing this guide to help you run specific reports in case you need detailed reviews of your business finances and other accounting data: Run reports in QuickBooks Online.

I'll keep this thread available for any added concerns when managing your account. Just let me know anytime you need further help. I'll make sure to back you up. Stay safe and have a good one!