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12itch
May 16, 2022
Question

QuickBooks Point of Sale 2013 Pro on Windows 10

  • May 16, 2022
  • 1 reply
  • 0 views

Hi all, non-QuickBooks power user here. I'm helping some relatives out with changing out one of their Windows 8.1 desktops that's on it's last legs, but it also runs QuickBooks POS 2013 Pro. I wanted to avoid additional deltas besides an OS change, but couldn't find anything documented online regarding whether their existing software was support on Windows 10. In addition, they don't have any of their original installation media.

 

Is the 2013 version supported on Windows 10? If so, any idea's on where to find installation media? I started planning for just moving to the current version, but figured it was worth a shot to check for an alternative route.

Thanks all.

1 reply

Fiat Lux - ASIA
Fiat Lux - ASIA
May 16, 2022

No solid references but I'm not sure QBD POS 13.0 supports Win 10. You should purchase new licenses for your machines running on Win 10. You can also purchase the license from partners to get discounts. 

    A
    AileneA
    May 16, 2022

    Hello, 12itch. 

     

    Thank you for reaching out to the Community. Outdated versions of QuickBooks have different system requirements than the recent supported editions. For customers on QuickBooks Point of Sale 2013 and earlier, it is recommended that you upgrade to QuickBooks Point of Sale Desktop 12.0 if your preferred operating system is Windows 10. 

     

    To learn more about system requirement in POS, you can check out this article: QuickBooks Desktop Point of Sale system requirements. 

     

    If you need help with the upgrade, please get in touch with our Support Team. You can reach them through Chat. 

     

    You are always welcome to get back with us if you have any other questions about QuickBooks. I'll be happy to help you out. Wishing your relatives and their business continued success. Take care!

      1
      12itchAuthor
      May 16, 2022

      Hi Ailene, thanks for the speedy reply. When purchasing a new license, what kind of training support is available? I'm sure the jump from 2013 to current version will look drastically different.

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