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Nov 17, 2024 4:27 AM UTC
Solved

Quickbooks security

Good day, 

 

I have noticed that when using QBO on weekends, I get a pop-up message that reads "Your connection is not private.  Attackers might be trying to steal your information from c4.qbo.intuit.com"

 

Why is this? and Why does it only happen on weekends?

I did clear my cache, in case you are wondering.

 

Thank you, Nwabisa (RSA)

JoanaCAnswer
Nov 17, 2024 5:57 AM UTC

Let me share some clarification about this error, Nwabisa.

 

To start, your connection is not private, and an error indicates that your browser cannot verify if a website has adequate encryption measures to protect your device and data. This issue can arise on any internet-connected device, including computers, smartphones, or tablets. To address this and ensure uninterrupted access to Intuit’s site, we can add Intuit as a trusted site in your browser’s settings. This will prevent the browser from blocking access to the site. You can follow these steps if you're using Chrome:

 

  1. Click on the three dots ( ⋮ ) in the upper right, then select Settings.  
  2. Select Privacy and Security from the left panel and click Site Settings. 
  3. Select Third-party cookies, then scroll down to click on Add.
  4. Enter intuit.com and click Add to save. 

 

Additionally, visit this link to learn more about two-step verification.

 

We're here 24/7 to help you with any challenges you may face while accessing QuickBooks Online. Just reply below, and we’ll be happy to assist you.

1 reply

JoanaCAnswer
Nov 17, 2024 5:57 AM UTC

Let me share some clarification about this error, Nwabisa.

 

To start, your connection is not private, and an error indicates that your browser cannot verify if a website has adequate encryption measures to protect your device and data. This issue can arise on any internet-connected device, including computers, smartphones, or tablets. To address this and ensure uninterrupted access to Intuit’s site, we can add Intuit as a trusted site in your browser’s settings. This will prevent the browser from blocking access to the site. You can follow these steps if you're using Chrome:

 

  1. Click on the three dots ( ⋮ ) in the upper right, then select Settings.  
  2. Select Privacy and Security from the left panel and click Site Settings. 
  3. Select Third-party cookies, then scroll down to click on Add.
  4. Enter intuit.com and click Add to save. 

 

Additionally, visit this link to learn more about two-step verification.

 

We're here 24/7 to help you with any challenges you may face while accessing QuickBooks Online. Just reply below, and we’ll be happy to assist you.