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darkroom
March 27, 2023
Question

Quickbooks Support for Custom Business Email That Isn't Gmail

  • March 27, 2023
  • 1 reply
  • 0 views

Hi There,

I spoke with a support agent the other day regarding this that confirmed that currently for you to send invoices/quotes from a business email, quickbooks only supports gmail as per the below link:

https://quickbooks.intuit.com/learn-support/en-us/help-article/invoicing/use-gmail-address-send-invoices/L7bMJtO01_US_en_US

 

Is there any indication of a future implementation or any other way that you can configure quickbooks to send via a custom email domain that isn't Gmail? this seems like a glaring limitation from QB, and something that wouldn't be that difficult to implement.

1 reply

A
AileneA
March 27, 2023

Hello, darkroom. 

 

Currently, the option to use a different email other than your Gmail account when sending sales forms like invoices is unavailable. I recommend sending Feedback to our engineers through our Feedback board. This way, they can review your suggestion and may consider it for future updates.   

 

Here's how: 

 

  1. Access your QuickBooks Online company.
  2. In the upper-right corner, click the Gear icon.
  3. Under the Profile column, select Feedback.
  4. Enter a brief description of your product suggestion, and then click Next.
  5. Type your email address.
  6. Once done, click Send Message.  

 

You'll want to track your suggestion through this website. If you need to download and print your invoices in the future, you may check this resource: Download and save sales forms and statements in QuickBooks Online. 

 

If you need anything else besides sending an invoice, just click the reply button, and I'll get back to you as soon as possible. Have a great day!

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