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ShericeMarie
May 26, 2025
Question

Quickbooks will not open

  • May 26, 2025
  • 2 replies
  • 0 views

I have Quickbooks Pro Plus 2024 Desktop. It promted me to do an update today, which I did and now it will not open. The circle comes up that says "Welcome! Opening Quickbooks Desktop", then it just disappears! I have updated Windows and rebooted. I have installed Quickbooks Tool Hub and ran the Quick Fix My Program, Quickbooks Program Diagnostic Tool, and Quickbooks Install Diagnostic Tool, restarting my computer after each. And still nothing!! Any help would be wonderful! Thank you

2 replies

S
SIAB
May 26, 2025

How about reinstall QB?

Candice C
Candice C
May 26, 2025

Good morning, @ShericeMarie. 

 

Thanks for reaching out to the Community! 

 

Let's try reinstalling the system to cancel out all the troubleshooting steps. 

 

If reinstalling your system doesn't work, I recommend contacting our Customer Support Team for further assistance. Reach out by going through these steps: Get help with QB. 

Candice C
Candice C
May 26, 2025

Good morning, @ShericeMarie. 

 

Thanks for reaching out to the Community! 

 

Let's try reinstalling the system to cancel out all the troubleshooting steps. 

 

If reinstalling your system doesn't work, I recommend contacting our Customer Support Team for further assistance. Reach out by going through these steps: Get help with QB. 

 

Feel free to come back and let me know if that worked. I'll be right around the corner! 

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