Receipts

Update: I called and spoke to a CSR and they said I have to re-upload all receipts… that will take days 

Hello cwhitton,

Welcome to the QuickBooks Community! I will be more than happy to help. Just to clarify, is it only your business receipts have disappeared? In the meantime, let's go ahead and do some browser troubleshooting. First, clearing the cache will remove anything that's preventing this option from loading properly. Here's how to get this done in Chrome for example:

1. At the top right, click More (three vertical dots).
2. Click More tools and then Clear browsing data.
3. At the top, choose a time range. To delete everything, select All time.
4. Check the boxes next to "Cookies and other site data" and "Cached images and files."
5. Click Clear data.
 

The following article provides similar steps for other browsers: Clear cache and cookies to fix issues when using QuickBooks Online

I will be looking forward to your reply. Please give this a try and let me know how things look afterward. I'll be here if you need a hand with anything else.