Solved

receive ACH payment fees

Forum|Forum|6 years ago
August 21, 2019
3 replies
0 views

I would like to set up in QBO for our nonprofit to receive monthly recurring tuition payments. I'm getting conflicting info on the fees. A Jan 2019 article (https://fitsmallbusiness.com/how-to-accept-recurring-payments/ - jpg attached) shows Free for ACH but when I go to Account Settings > Payments the fee shows 1% ($10 max) for Bank Transfer.

Has the fee increased since January or am I not finding the correct info in QB?

QuickBooks Online

Best answer by

It's great to have you back in the Community, @annstephens.

There are several terms of payment schemes when using QuickBooks Payments. I'd like to help route you to our Merchant Services Teams to identify how you will be charged with the ACH payment and what possible scheme you can have for your account.

You can get their contact information through this link: QuickBooks Online Payments.

You can also refer to this blog for more information about eChecks: Process an ACH bank transfer from a customer in QuickBooks Online.

Let me know if you have other questions about ACH payments. I'll be here to help however I can.

A

Anonymous

Answer

It's great to have you back in the Community, @annstephens.

There are several terms of payment schemes when using QuickBooks Payments. I'd like to help route you to our Merchant Services Teams to identify how you will be charged with the ACH payment and what possible scheme you can have for your account.

You can get their contact information through this link: QuickBooks Online Payments.

You can also refer to this blog for more information about eChecks: Process an ACH bank transfer from a customer in QuickBooks Online.

Let me know if you have other questions about ACH payments. I'll be here to help however I can.

E

elig

Can you please explain if the rates had gone up? In the terms it says "0.50" per transaction and in other terms it says 1% and up to $10

??

Fiat Lux - ASIA

@elig

Explore this 3rd party payment service to pay with a bank transfer or ACH transfer for free.

https:// melio.grsm.io/quickbooks

R

Rasa-LilaM

Thanks for following on this thread, @elig.

To check if the rates increase, we’ll have to access your Merchant account and review it. Safety and security of our customers' information is our top priority.

I'm unable to request the sensitive data required to look at your subscription in a public space like the Community. I recommend you get in touch with our Merchant Services Team.

One of our support specialists will be able to explain in detail regarding the 0.50 per transaction and the 1% and up to $10 found on another term. The most up to date contact details can be found through this link: Payments Support.

I don’t want to leave you empty-handed, so I’m adding the following article. It provides an overview of the overview of fees and plans for QuickBooks Payments: Credit Card Processing Fees & Rates Explained.

Keep me posted if you have any other concerns or questions. I’ll pop right back to answer them for you. Have a great rest of the day.

J

Javy

Hi.

ACH Bank Transfer payments used to be free. Now I'm paying 1% for each payment. Has this changed? How can I go back to 0% fee?

Fiat Lux - ASIA

@Javy

It is a new policy. Explore the options as I mentioned earlier to accept ACH payments for free.

B

beetree90

Unhappy customers alert:

We would much rather wait 7 days for FREE ACH deposits instead of being forced change and now be charged 1% for next day deposits. Quickbooks new ACH changes take effect 4/12/2021. This will significantly increase our monthly cost using their accounting services. We will be researching other accounting softwares to support our business if such changes are enforced without an customer option.

Fiat Lux - ASIA

@beetree90

Explore these apps to accept ACH payments for free.

https:// melio.grsm.io/quickbooks

https:// veem.grsm.io/veems

Otherwise, there are many options in the market to replace your QBO completely. Contact us in private should you need to purchase a 3rd party conversion service.

Sign up

Login with SSO

Login to the community

Login with SSO