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C
criclacrosseclub
January 4, 2024
Question

Receiving this error even though the difference is zero - Your split amounts don't add up to the total specified.

  • January 4, 2024
  • 2 replies
  • 0 views
concerns an imported transaction and the split amount and original amount are the same

2 replies

E
Erika_K
January 4, 2024

Greetings, cricla. 

I'm here provide information regarding the error you've encountered. However, I'll need to clarify some details about this.
 

May I know from where you've imported the transactions? Is it from another bank or another online payment system? I would also appreciate a screenshot for visual reference of the issue you encountered. 

This way, I'll be able to assist and provide you with accurate resolutions.

I'll wait for your response. Take care! 

C
criclacrosseclubAuthor
January 4, 2024

Thank you!

 

The transactions are imported PayPal payments. I have been able to modify these imported payment transactions by assigning the correct vendor and category for the expense - the attached shows the issue I am presently confronting. 

R
rvrfrf
January 4, 2024

Thanks for getting back with the Community, criclacrosseclub.

 

When you encounter a "Your split amounts don't add up to the total specified." message while splitting a transaction, it means you'll need to go into the expense account that created your error and turn on its option to make it billable, then apply an income account.

 

Here's how:
 

  1. Use the Gear icon, then go to Chart of accounts.
  2. Click your expense account that caused the error. Edit it.
  3. Check its box to make it billable.
  4. Apply an income account.
  5. Save your changes.

 

I've also included a detailed resource about working with this message which may come in handy moving forward: Bill Split amounts do not add up

 

Please feel welcome to send a reply if there's any additional questions. Have an awesome Thursday!

D
dibson
July 30, 2024

Hi all-

I was able to work around the problem for myself.  I don't use any of the invoicing or billing features on quickbooks, so I don't know if this will work for you.

 

From the transactions review page, I clicked "Go to bank register" to see my paypal bank register.

 

I added transaction (for me, an expense) to the bank register.

 

I went back to the transaction review page, and in reviewing the transaction I clicked to match it to a transaction.

 

It matched to the one I added, and resolved the problem for me.

 

Good luck.

 

Kindly,

-DTH

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