Recurring transactions not saving

We're delighted to have you here today. We'll share details to help you edit your recurring transaction template inside QuickBooks Online (QBO).

Before digging deeper into your concern, can you tell us what type of template you're trying to edit? This way, we can check here on our system for possible investigation. In the meantime, we recommend performing some basic browser troubleshooting to rule out the possibility of having issues with your current web browser. You'll want to access your account in an incognito or private browser. Use these shortcut keys:

• Chrome: Ctrl+Shift+N
• Firefox: Ctrl+Shift+P
• Safari: Command+Shift+N

Once you're in, edit your recurring template. If it works and you're able to get through, you can proceed to clear your browser's cache. Refer to this article for the steps: Clear cache and cookies to fix issues when using QuickBooks Online.

We also recommend utilizing other compatible browsers if the issue persists. Refer to this article to see the list of compatible browsers in QuickBooks Online: Other browsers.

Moreover, you can check these articles to help you manage recurring templates, and create personalized sales forms inside QBO:

• Review your recurring transactions in QuickBooks Online.
• Customize invoices, estimates, and sales receipts in QuickBooks Online.

The Community space is open 24/7 if you need further assistance modifying your recurring template inside QuickBooks. As always, we'll be around to help you out. Keep safe.