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Lady Kime
May 8, 2021 12:50 PM UTC
Solved

Registration of Quickbooks Pro 2013

How can I acquire my Quickbooks Pro 2013 validation code in order to complete my product registration?

    Adrian_A
    Adrian_AAnswer
    May 8, 2021 2:14 PM UTC

    Hi there, Lady Kime.

     

    In order to get your verification code for your QuickBooks Product, you'll have to reach out to the QuickBooks support team. Our agents there have the tools to work with you in a private 1-on-1 setting and can divulge personal information. Here's how:

     

    1. From the Help menu, select QuickBooks Desktop Help.
    2. Click Contact Us.
    3. Give a brief description of your issue, then select Let's talk and then choose a way to connect.

     

    Just a heads up, since your file is still 2013, some features are disabled. For more information you can check this guide: QuickBooks Desktop service discontinuation policy and upgrade information.

     

    I'll be around if there's anything that I can help with. Have a good one!

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    5 replies

    Adrian_A
    Adrian_AAnswer
    May 8, 2021 2:14 PM UTC

    Hi there, Lady Kime.

     

    In order to get your verification code for your QuickBooks Product, you'll have to reach out to the QuickBooks support team. Our agents there have the tools to work with you in a private 1-on-1 setting and can divulge personal information. Here's how:

     

    1. From the Help menu, select QuickBooks Desktop Help.
    2. Click Contact Us.
    3. Give a brief description of your issue, then select Let's talk and then choose a way to connect.

     

    Just a heads up, since your file is still 2013, some features are disabled. For more information you can check this guide: QuickBooks Desktop service discontinuation policy and upgrade information.

     

    I'll be around if there's anything that I can help with. Have a good one!

    Morne1
    Oct 15, 2021 12:01 PM UTC

    I have the same issue, but with Quickbooks Pro 2015 Desktop version.
    I've had to migrate from my old hardware to a new PC.

    Unfortunately, I'm also based in New Zealand so tricky timezones.
    Is there a non-telephonic way to contact Intuit about getting my product reinstalled and re-registered?

    Or is telephonic the only option?
    Regards, Morne

    JasroV
    JasroV
    Oct 15, 2021 1:28 PM UTC

    I admire you for sharing the details of your concern with us, Morne.

     

    I recognized the importance of running your business seamlessly. Allow me to impart some insights on how to get around this issue.

     

    QuickBooks released an update for the discontinuation service of the older version of QBDT 2018. Thus, the self-reactivation of your QBDT 2015 isn't accessible. Rest assured I'll direct you to the best support available so this gets taken care of right away.

     

    I recommend contacting our support team. I understand contacting them by phone is tricky for you. However, it would be best to contact them as they have the tools to look into your account in a secure space and provide you the codes. You can reach out to them through this link: https://quickbooks.intuit.com/learn-support/help/en-us/contact-us?product=QuickBooks%20Desktop. Ensure to check their support hours to know when agents are available.

     

    Additionally, you might want to check the system requirements of your QBDT 2015 (you can search online for the details). This way, we can ensure the software runs smoothly on your new computer. Moreover, you might want to consider upgrading your QBDT to the latest version to have the newest features and enhancements.

     

    Once you're all set, feel free to visit this link for guidance in supervising your accounts flawlessly. Change, manage or update your Intuit account with CAMPs.

     

    You have my attention whenever you need more assistance about reinstalling and registering your QBDT. Keep me updated by leaving a reply in this thread and I'll help you out anytime. Keep safe!

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