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May 22, 2025
Question

Reversing a bill payment that has already been reconciled

  • May 22, 2025
  • 1 reply
  • 0 views
At the end of April, I issued a $5000 bill payment through bill.com to a vender as part of the payment of a larger bill and recorded the expense in QB towards the bill. Then the vendor called and asked that we cancel the payment and issue it through a different service because of issues on their end with bill.com. I voided the payment on bill.com, and when the voided amount was returned to our bank account, I recorded a deposit for the return of the voided payment with a note in the memo about the void. I then reissued the payment through Quickbooks, recorded the payment, and soon after, we closed out April's books.
 
Unfortunately, I have since realized my error. I have limited experience so far using bill payments in QB, and I now know that recording the deposit as a "payment" from the vendor didn't reverse the $5000 dollar payment towards the bill, and now the bill lists the remaining balance as $5000 lower than what is actually owed. Since the bill payment and deposit have already been reconciled (and matched against entries on my bank statement), I don't want to just void or delete them, unless that the way it needs to be handled.
 
What is the best way to go about correcting the bill amount without messing up any other balances that have already been reconciled? I appreciate any advice you can give, thank you!
 
I have already contacted my accountant; he suggested looking for a fix, and said that if there are any quick fixes available, he can suggest an entry for May when we close out the books, so I wanted to reach out here first.

1 reply

Tori B
May 22, 2025

Hey there, @laevans.

 

Thanks for taking the time to reach out to the QuickBooks Community. How are you today? I hope all is well. 

 

Based on similar situations, our users typically undo the reconciliation, edit the bill to reflect the correct amount, and then reconcile the account again. 

 

I'm including some help guides you and your accountant can review to help with this process. 

 

 

Please don't hesitate to reach back out if you have any questions or concerns about this process. We are always happy to help. Take care!