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Plantoffice1
February 8, 2024
Question

Sales by Product Service Summary and Detail showing negative's

  • February 8, 2024
  • 1 reply
  • 0 views

Hello All,

 

When I run a Sales by Product/Service Summary, my last line item is "Not Specified".  The "Not Specified Category" reflects a negative balance in the Quantity Column

 

A Sales by Product/Service Detail on the Category "Not Specified" identifies with Line Items entered on Invoices (without quantities or amounts AND discounts given - which is entered in the Subtotal area of the Invoice via a Quickbooks originating field). 

 

This Detail Report lists totals that do not apply to the Column Headings. (see photo)  Not hard to figure out; however, the first column which shows the total dollar figure of the invoice before tax, always shows a negative amount.

 

Why is this, and can it or should it be corrected?

 

Thanks!

1 reply

K
KimberlyS
February 8, 2024

I appreciate you visiting in the Community, @Plantoffice1.

 

I'll share some information regarding the Sales by Product/Service Summary and Detail reports.

 

In QuickBooks Online, discounts are displayed as Not Specified in the Sales by Product/Service Summary and Detail reports since these reports are designed to only reflect information specific to products and services. On the other hand, it has negative figures since the amount decreases the subtotal charge for your customers when entering sales transactions.

 

Moreover, you might want to review this material for guidance on personalizing reports depending on your business needs: Customize reports in QuickBooks Online.

 

Keep us updated if you have additional questions about Sales by Product Service Summary and Detail reports or other related concerns in QuickBooks Online. We'll be around to help.

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