Sales Orders

We can start by troubleshooting your QuickBooks Desktop account, Julia. Since you're having difficulties printing your packing slip, allow me to provide the complete steps below.

To refresh your data and verify the most common issues on your end, we’ll begin by verifying your company data.

Here's how:

1. Close all open windows in your QuickBooks Desktop (QBDT) account.
2. Go to File on the menu bar, then select Utilities.
3. Choose Verify Data.
4. Based on the results:

• QuickBooks detected no problems with your data: Your data is all good.
• An error message: Search for it on our QuickBooks Desktop support site on how to fix it.
• Your data has lost integrity: Data damage found. You need to rebuild your data.

After verifying your company data, proceed with rebuilding the data.

Here's how:

1. Go to File, then Utilities, and then select Rebuild Data.
2. QuickBooks will ask you to make a backup before it rebuilds your company file. Select OK. A backup is required before you can rebuild.
3. Choose where you want to save your backup, then select OK. Avoid replacing another backup file. Enter a new name in the File name field and select Save.
4. Select OK when you get the message Rebuild has completed.
5. Click File on the menu bar, then select Utilities.
6. Select Verify Data again to check for additional damage.

Additionally, refer to this article for more guidance about fixing printing issues in QBDT.

Also, refer to this article for detailed steps in troubleshooting your QBDT account.

Furthermore, feel free to check this article to learn the different ways to track your customer transactions in QBDT.

We aim to make your accounting tasks easier so you can focus on what matters most in running your business. Feel free to reach out if you need additional assistance or have any more questions about managing your sales forms. We're dedicated to providing you with the best support possible. Have a great day