Sales receipt number incorrect??

You can enter the transaction number manually to avoid duplicates, Matt1997. I'll be pleased to include the detailed process so you can track your transactions seamlessly.

In QuickBooks Online, you can enable the Custom transaction numbers to have the ability to add them manually and prevent the system from using a duplicate one.

Here's how:

1. Head to the Gear icon and choose Accounts and Settings.
2. Select the Sales tab, then click the Pencil icon under the Sales form content.
3. Toggle on the Custom transaction numbers.
4. Click on Save and Done.

After that, you can enter a sales receipt using the appropriate transaction number. You can also turn off the Custom transaction numbers since QuickBooks will automatically create one in sequential order, starting from the number you've recently used. However, please note that you can continue entering it manually, depending on your preference.

On the other hand, you can scan this material for guidance on reviewing your financial data to gain valuable insights from your business: Run reports in QuickBooks Online.

We can always lend a hand here in the Community if you have other questions when creating and customizing sales receipts in QuickBooks Online. You can inform us by adding a reply to this thread or posting directly in the forum.