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February 19, 2023
Question

Scam Telephone Call from XXX.XXX.XXXX

  • February 19, 2023
  • 2 replies
  • 0 views

I am reporting A scam call I received today claiming to be from Quickbooks support.  They stated that they wer unable to process the payment card on file because it is either not in service or I may not have enough funds in my account.  This is a scam because I do not have any payments due or being paid at this time. and my current card on file is accurate. I don't need an answer unless you can tell me where I should report this.  This is not an email.  It was a telephone call. 

 

2 replies

February 19, 2023

I appreciate you for bringing this matter to our attention, Carol.

 

We put a high priority on keeping you secure. I can route you in the right direction to report this suspicious call.

 

Our QuickBooks representative won't call you unless your request a callback from the Help menu inside the QuickBooks program. To report this call, please get in touch with our security team. I'll show you how.

 

  1. Head to this link: https://security.intuit.com/.
  2. Next, click the Contact Us button.
  3. Then, scroll down and look for Report technical support scams section and select it.

 

Please be sure to include as many details as you can.

 

You're welcome to post again if you have further questions or concerns. We're always available to help you.

September 8, 2023

Hello,

I think I received  a scam call today, they were claiming to be from QuickBooks support.  They stated that they were unable to process the payment card on file because it is either not in service or I may not have enough funds in my account. I feel this is a scam because the August payment they claim was due has being paid,  and my current card on file is accurate.  This was not an email.  It was a telephone call. 

The number they called from was 520-829-9195 and the number they wanted me to call back to give them my card information was 888-489-4344. I did not give them any of my information. I also reported it to [email address removed] via email.