Screen not refreshing

Thank you for bringing this issue to our attention, Shaynee, and for your proactive steps in troubleshooting. Efficient software is essential for effective account management and minimizing disruptions during tasks. I am here to ensure a swift resolution and restore smooth operations for your business.

To begin, let's start by logging out of your QuickBooks Online (QBO) account and logging back in. This step can help refresh the interface and potentially clear up any issues you are experiencing with your screen display.

If the issue persists, I encourage you to contact our Support team. They are committed to resolving your issues and thoroughly investigating underlying causes. To reach them, follow these steps:

1. Go to the Help (?) icon.
2. Click the Search tab, then Contact us.
3. Choose a topic to connect with the right expert.
4. Select how would you like to connect with us.

In addition, I'd like to provide these articles for more guidance and resources on enhancing your sales forms with detailed information:

• Add, Customize, Or Remove Logos On Sales Forms
• Customize Sales Forms By Location In QuickBooks Online

It is my primary goal to make sure your business runs seamlessly. If you have additional questions or concerns, please feel free to click the Reply button. I’m always here to help! Wishing you all the best, Shaynee.