Skip to main content
December 12, 2024
Question

setting back up with bank communication after original bank account was compromised

  • December 12, 2024
  • 1 reply
  • 0 views

Our Chase bank account has been compromised and Chase has deactivated those accounts. Need to get set back up so we can send invoices and accept deposits 

1 reply

December 13, 2024

Ensuring payments are deposited into the correct bank account is essential to your operations, jrdoit2itt. I can help you with this process in QuickBooks.

 

In QuickBooks Online (QBO) Payments, you can change the bank account where credit card and Automated Clearing House (ACH) payments are deposited. This account is your payments account. Please note that you can only use one account at a time.

 

You can change this account each time you process payments, allowing you to direct funds to the appropriate bank account as needed.

 

Follow these steps to update the standard deposit account:

 

  1. Navigate to the gear icon. Then, select Account and settings.
  2. Go to the Payments tab.
  3. In the Deposits section next to Standard Deposits, press Change bank.
  4. Click Add new bank account.
  5. Enter the bank account's information, and then Save.
  6. Find the new bank account from the list and click Verify.
  7. Enter the two small amounts we have deposited to the new bank account.
  8. Review the bank account info and complete your request.

 

You can also update the instant deposit account. You'll find the steps in this article, as well as additional information about switching bank accounts QuickBooks Payments deposits to: Change the deposit bank account for QuickBooks Payments.

 

I'll also leave this article on the frequently asked questions about how QuickBooks Payments deposits work in QuickBooks for future reference: Common questions about QuickBooks Payments deposits.

 

Let me know if you have other questions about accepting your customers' payments in QuickBooks. I'm just one post away to help you out.