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October 3, 2023
Question

Setting up company in QuickBooks desktop

  • October 3, 2023
  • 1 reply
  • 0 views

The box asking for an email address is not accessible?

1 reply

October 3, 2023

Thanks for posting in the Community space and bringing this to our attention, Rush2112.

 

I'm here to provide some troubleshooting steps so you can set up the company successfully in QuickBooks Desktop (QBDT).

 

The display or view settings on your QBDT can cause display issues. To fix this, let's modify QuickBooks DPI settings.

 

Here's how:

 

  1. Close QuickBooks Desktop (QBDT) and open the Windows Start menu.
  2. Type "QuickBooks" into the search.
  3. Right-click the QuickBooks icon and tick Open file location.
  4. In the folder, right-click the QuickBooks.exe file and select Properties.
  5. Go to the Compatibility tab and place a checkmark in the Disable display scaling on high DPI settings box. 
  6. Hit Apply, then OK.

 

Once done, re-open QBDT to double-check. If the same thing happens, consider checking out this article and proceed to Step 2: Adjust your view preferences in QuickBooks section for more troubleshooting steps: Fix screen issues in QuickBooks Desktop.

  

If ever you encounter any issues regarding your company file, see this article for steps to fix: Fix data damage on your QuickBooks Desktop company file.

 

Please keep in touch if there's anything else I can do to help you succeed with QuickBooks. I've got your back. Have a great day.