sign in fails constantly now! can't login or find account?

Thanks for reaching out here, @ptong4201. We'll provide details and help you resolve this to access your QuickBooks Desktop (QBDT) company and manage your invoicing and payment tasks effectively.

You can utilize the Quick Fix my Program inside QuickBooks Tool Hub to fix the error message you encountered when accessing your company file inside the program. We'll gladly outline the steps to help you set it up and continue with the troubleshooting:

1. Close your QuickBooks application.
2. Download the most recent version (1.6.0.5) of the QuickBooks Tool Hub. Save the file somewhere you can easily find it (like your Downloads folder or your Windows desktop). If you have previously installed Tool Hub, you can easily determine the version you have by following these steps. Navigate to the Home tab and locate the version information at the bottom.
3. Open the file you downloaded (QuickBooksToolHub.exe).
4. Follow the on-screen steps to install and agree to the terms and conditions.
5. Once the installation is complete, simply double-click on the icon located on your Windows desktop to access the tool hub.

After installing QuickBooks Tool Hub, visit this handy article for further guidelines and other available troubleshooting method: Error: The attempt to log in with the username Admin failed.

I'm also providing this article in case you wish to contact our Customer Care Team: Contact QuickBooks Desktop support.

Moreover, here are some articles about managing invoice payments, creating custom sales form templates, and managing bank transactions inside QBDT:

• Record an invoice payment
• Use and customize form templates
• Add and match Bank Feed transactions in QuickBooks Desktop

The Community team is always here to assist you and is committed to providing support whenever you need us. Feel free to comment below if you need further assistance handling the login error or have additional QuickBooks-related questions. Keep safe. 

@ptong4201 

Do you run QB Desktop locally or on the cloud?

Can you access CAMPS and find your license status there?

Had nothing to do with accessing my file the company loads fine. Desktop couldn’t sign in to payments. But a few minutes after posting it magically works so was not on my side. Something was going on at Intuit.  Case closed at this point and thanks whoever fixed it behind the scenes I appreciate it.