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kuehl87
June 30, 2020
Question

SLOW QB Desktop 2020 pro

  • June 30, 2020
  • 3 replies
  • 0 views

Been using QB since the days of DOS.  Latest QB2020 is slowest of them all.  Any reasonable fixes?

It's not our hardware or operating system, nor the company file.  We also backed up the company file, removed QB, cleaned the registry, re-installed.  No joy

    3 replies

    MariaSoledadG
    MariaSoledadG
    June 30, 2020

    QuickBooks running slow can be encountered by users for many reasons, kuehl87.

     

    If it takes a longer time than the usual process, here are the possible reasons why this is happening.

    • QuickBooks is not updated.
    • The computer does not meet the minimum system requirements.
    • Damaged or missing QBWUSER.INI file.
    • Corrupted hard drive.
    • Damaged program files or QuickBooks Desktop installation.
    • Damaged Windows operating system

    We can use the QuickBooks Diagnostic Tool to fix this issue. Here's how:

    1. Download the QuickBooks Install DiagnosticTool.
    2. Save the file to your local Desktop.
    3. Close any open programs and run the QBInstall Tool.
    4. Reboot the computer after running the tool to ensure the components are properly updated.

    You can also follow the rest of the solution if you're still having issues with QuickBooks: What To Do If You Can Open QuickBooks.

     

    Please let me know if you need any assistance. We're always here to help.

    K
    kuehl87Author
    June 30, 2020

    All of the suggestions I have tried before.   The "tool" did nothing.  I even tried saving my QB file as a backup, completely uninstalling QB and every QB and Inuit registry file.  Reinstalling QB and my file and did not improve the bloated program. 

    1) My QB is up to date; Pro 2020 Release R7P

    2) My Computer far exceeds the min requirements: 

    Asus X99-A MB, Intel i7-5820K@3.30GHz, 8.00 gig ram, 

    Windows 7 64 bit, (2) Samsung SSD860 Pro 1TB each on Sata 3 running rapid mode. 

    3) If I ran the tool the tool should check or repair QBWUSER.INI 

    4) Hard drives are not corrupted. 

    5) Since I ran the tool twice, removed QB and reinstalled, their are not damaged or corrupted files. 

    6) Windows 7 64 bit is stable, for many years.  No rational reason to re-install it or 'update to Win 10'. 

    7) you mean to say "What to do if you can't open QuickBooks Desktop".  The Desktop opens.  Its the new version of QB 2020 that is SLOOOOW.  

    8) Its a fact in the community that QB2017 was faster than QB2020, and all past versions faster than the new versions. 

    9) If I did not have a QB Payroll subscription I would have no reason to change from 2017 to 2020. 

      Kristine Mae
      Kristine Mae
      July 1, 2020

      We take performance seriously, Kuehl87. Good job in doing all the suggestions. Let me help you from here.

       

      To get past this hurdle, let's optimize your server and workstation. It'll fix or minimize performance issues. For the steps, please check this reference on how to resolve QuickBooks Desktop performance issues: Manage your computers.

       

      Although, if it doesn't work, I have another article so you can fix it. It focuses on your company file. It can be the root cause of the performance issue. For more information, here's the reference on how to resolve QuickBooks Desktop performance issues: Manage your data file.

       

      Feel free to get back to us if you need more help with this. We're open 24/7 to assist you.

      S
      Scansy
      July 9, 2020

      Very slow to save invoices and then once that finishes it's slow to print but only these two functions.  Once the save is done it pops up with the invoice is past due & has a click link to see history.  Does anyone know of settings that would turn this off and maybe that will make it faster to save.  Not sure why it takes so longer to print, there is a delay in computer responding to me clicking on print button and then creating PDF.

      JasroV
      JasroV
      July 9, 2020

      Thanks for sharing the details with me, @Scansy.

       

      Let's isolate this unusual behaviour and get you back in working order. I recommend running your QuickBooks Desktop (QBDT) software as the Administrator. Once done, try to save and print the invoice.

       

      Otherwise, if you already had and the result is still the same. There's a possibility that this issue is due to your company data file size. The performance of your QBDT software decreases as your company file increases. Thus, there's a delay in actions in printing and creating a PDF.

       

      To sort this out, I got you this link that provides complete details on how to resolve QuickBooks Desktop performance issues: Manage your data file.

       

      Also, I'm adding this useful article that can guide you in personalizing your sales form. This way, you can customize your invoice to show the details that is important to your business: Use and customize form templates.

       

      Let me know if you need further assistance. I'll be around to help you anytime.

      I
      IslandGirl57
      January 14, 2022

      I installed my QB Desktop Pro 2020 om a new computer and have the same problems!  Runs slow, report take forever. Also 1099, does not map accounts properly, pulls in omitted data.   I have been a QB user since 1996 and this is by far the worst!

      Fiat Lux - ASIA
      Fiat Lux - ASIA
      January 14, 2022

      @IslandGirl57 

      How big is your file size?

      R
      Rickkee
      January 15, 2022

      File size is tiny, 329KB.  Its not the underlying SQL Database, I've used it with 60 GB Files and its lightening fast.  Its the sloppy QB programming that has been patched, patched, patched, patched.  I've worked with clients that were tricked into Premier and Enterprise editions, and there is no difference in speed.  It needed to be rewritten 10 years ago.  Finally, a rewrite but for the cloud, and from what hear, cloud version is dumbed-down, less features and just as cumbersome to use.

       

      For example, the sad part about cloud version is that it STILL only supports one email address per company.  One client has 20 sales people, and they all have to fish for their replies from customers through everyone else's stuffs.  The world needs a better accounting program.  This ain't it.

       

      Rickkee

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