Skip to main content
R
rlm2
December 1, 2023
Question

Something isn't working

  • December 1, 2023
  • 1 reply
  • 0 views

Something isn't working - error on the home page. I have cleared my cache and everything that can be updated is updated. I need to talk to technical support, but I cannot seem to locate a number or email. Does anyone know how to reach a human?

1 reply

Angelyn_T
Angelyn_T
December 1, 2023

I understand the importance of accessing your QuickBooks Online (QBO) account, and I commend your efforts in resolving the error you encountered on your QuickBooks homepage, rlm2.

 

I want to inform you that we're currently investigating the error message you see on your QuickBooks homepage. Our engineers have identified this issue and are prioritizing it to determine a resolution as quickly as possible. 

 

 While it's ongoing, I recommend contacting our live support to have your name added to the list of affected users. It'll ensure that you receive timely email notifications about the latest developments.

 

To contact:

 

  1. Sign in to your account, then go to the Help menu.
  2. Tap on Contact Us from the Search tab.
  3. Enter a short description of your concern.
  4. Choose a way to connect with support.

 

For your convenience, you can reach out to them during their business hours. The same reference displays the support's contact number.

 

To proceed with your work, you can temporarily access QuickBooks through a private window, mobile devices, or other supported browsers.

 

Once fixed, you can start working on your QuickBooks tasks smoothly.

 

Please extend your patience about this matter. If you have other questions about the QuickBooks' performance or the error you had, reach out again by leaving a comment below. We're open 24/7 for assistance.

Terms & ConditionsAccessibility statement