Skip to main content
August 9, 2023
Question

SQL Anywhere/QuickBooksDB33 Runaway CPU

  • August 9, 2023
  • 1 reply
  • 0 views

Hello,

 

This past week I've had issues with the above taking up in some instances 94% of CPU.  Is there any explanation for this?

1 reply

August 9, 2023

I'm here to share a few details about the SQL Anywhere Network Server message and ensure you'll get back up and running again,  @JoshuaJH

 

The SQL Anywhere Network Server prompt is associated with the QBDBMgr.exe. This is the main executable file for the QuickBooks Database Manager, which you can configure for multi-user access.

 

Since most applications store data on your hard disk and in your system's registry, it's possible the QBDBMgr has fragmentation and accumulated invalid entries, which affects your PC's performance.

 

To fix this, let's condense your data. The Condense Data utility helps streamline your company data file. If you are having performance issues, the Condense Data utility should help you improve your QuickBooks performance.

 

For more information, you can check this link: Use the Condense Data Utility.

 

If the issue persists, I suggest reaching out to our support team, Our specialists would be able to securely access your account and perform troubleshooting steps specifically for the network server. To reach us, follow these steps:

 

Before doing so, please check out our support hours here. Then, follow these steps:

 

  1. In your QuickBooks Desktop program, go to Help QuickBooks Desktop Help.
  2. In the Have a Question window, click the Contact Us link at the bottom.
  3. From the Contact Us page, select any topics.
  4. Under Here's how to connect with a QuickBooks expert section, click the Get Phone Number button.

 

Please update me as to how things go. Rest assured, we're all here to make sure you can use QuickBooks again to its full potential.