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Healthyway
June 16, 2023
Solved

strange message received

  • June 16, 2023
  • 1 reply
  • 0 views

I just received a message in vendors that says a particular person "sent you a connection request". Has my client been hacked or is this legitimate? I do not want to click on "see message request".

Best answer by Candice C

@Candice C 

 

Please see my screenshot from Friday 6/16. I have not had a resolution or reply to my last post Friday. Thanks.


Good afternoon, @Healthyway. 

 

Thanks for providing that screenshot for us. 

 

Yes, this is legitimate. If the message is within your QuickBooks Online account, it will always be legitimate. 

 

This request is just from your client and they may need an action done within there account. Here's a guide that can provide additional information:

 

Manage and track your work with client requests, projects, and tasks

 

I hope this helps answer question. Feel free to come back if you have any other concerns. Have a great day! 

1 reply

Candice C
Candice C
June 16, 2023

Hey, @Healthyway. 

 

It's great to see you back in the Community!

 

Before giving you an answer, I'll need to gather some additional information from you: 

 

  • Are you receiving this message in QuickBooks or in an email? 
  • Please provide a screenshot of the message. 

 

This will help us determine whether someone is trying to scam you or it is us. I'll be waiting for your response! 

H
HealthywayAuthor
June 16, 2023

@Candice C Candace,

This message just appeared today at the top of the Vendors area. I will try to attach a pic. No matter what I do, I can't attach it here; it keeps telling me it's not supported. I have a Mac.

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