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CashFlowDoctor
December 28, 2020
Solved

Subscription option

  • December 28, 2020
  • 5 replies
  • 0 views

My new client free 30 days trial is already expired. The client is about to subscribe the monthly payments but the version to be subscribed is only the QBO advanced which is quite expensive considering the size of the business.  Simple Start or Essentials version is enough. Is there a way I can downgrade to either of the two version for the subscription?

Best answer by SolarRed

Check this article and scroll down to the bottom Step 3: Downgrade your plan - https://quickbooks.intuit.com/learn-support/en-us/manage-users/downgrade-your-quickbooks-online-plan/01/186073

5 replies

S
SolarRedAnswer
December 29, 2020

Check this article and scroll down to the bottom Step 3: Downgrade your plan - https://quickbooks.intuit.com/learn-support/en-us/manage-users/downgrade-your-quickbooks-online-plan/01/186073

Fiat Lux - ASIA
Fiat Lux - ASIA
December 29, 2020

@CashFlowDoctor 

If your client was opening the trial account of QBO Advanced, they have to pay it with the regular rate prior to downgrade the plan. I would recommend to open a new blank QBO account instead.

https:// quickbooks.grsm.io/US

https:// quickbooks.grsm.io/us-promo

 

W
wacaysmahdi123
November 15, 2021

Hi too

 

W
wacaysmahdi123
November 15, 2021

Dear Intuit Team,

Can you help me how to subscribe the QuickBooks Online Plus Version

 

Fiat Lux - ASIA
Fiat Lux - ASIA
November 15, 2021

@wacaysmahdi123 

Prepare your credit card and hit the Buy button.

https:// quickbooks.grsm.io/US

https:// quickbooks.grsm.io/us-promo

 

C
cdilisio
June 1, 2022

Not a SOLUTION.  I need a refund and my current account is now suspended.  HELP.

C
cdilisio
June 1, 2022

I am VERY DISAPPOINTED with QB On-Line and customer service.  I received an $860 bill on my business credit card for Qb Plus when I only wanted QB Essentials.  I'm a consultant and don't need inventory, payroll, or some other features.  I called QB customer service and was told I can downgrade, but I have to pay the $860 for QB Plus and $270 for QB Essentials.  WHAT?  That isn't a downgrade, it's a ripoff.  

 

I called my bank (Wells Fargo) and disputed the $860 payment.  All I wanted to do was downgrade to QB Essentials and then keep working with QB.  Now they have suspended my account, and my ONLY OPTION is to "RESUBSCRIBE" at the $860 level.  This is highway robbery.  

 

QB you have some very predatory practices and I have been a long time Quicken, Quickbooks, Quickbooks Online, and Turbotax user.  This is causing me to rethink my relationship with QB.

 

 

Fiat Lux - ASIA
Fiat Lux - ASIA
June 1, 2022

@cdilisio 

Did you pay for QB Online US version or another region?

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