Switched company on iOS app an all the mileage is now gone!

If you're having trouble with a program, a helpful first step is to delete its cache files. Doing this can often fix the issue and is a recommended starting point when resolving problems, Cbusa.

 It could be that there's too much cache accumulated in your QBO. We can start by refreshing your mobile app and device settings. To start, you may follow the steps below:

For iOS devices:

1. Select the menu at the top right.
2. Then, choose Help & Feedback.
3. Next, click Refresh Data and select Refresh.

For iOS:

1. From your phone's settings, select Settings.
2. Next, click on General and choose iPhone Storage.
3. Select the QBO app. This will free up the storage without deleting the documents and data for the app, select Offload App.

If the issue continues, uninstall and reinstall the QuickBooks mobile app.

 Here's how:

1. Tap and hold QuickBooks Online on your phone.
2. Drag the app to the Uninstall section.
3. Press Yes to confirm.

 It's also essential to ensure your device meets the system requirements for the app to function perfectly. You can find a list of these requirements in this article: QuickBooks Online Access For Mobile Devices.

 I’d also suggest checking out these articles for additional guidance on using the app. They can provide more detailed information and tips to help you get the most out of the app:
 

• Compare Mobile App Features.
• QuickBooks Online Mobile App FAQ.
• Fix mileage tracking issues in the QuickBooks Online mobile app.

As a small business owner, you have enough on your plate. Let QuickBooks Online (QBO) Live take the weight of bookkeeping off your shoulders so you can focus on what you do best – growing your business.

Thanks for reaching out about this. We value your trust in QuickBooks Online and are here to ensure everything runs smoothly. If you have any other questions about QBO, don’t hesitate to reach out. We appreciate your patience and thank you for choosing QuickBooks Online. Have a great day!