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Jbaggs
September 1, 2023
Question

Tax Exempt Form For My Company's Account

  • September 1, 2023
  • 2 replies
  • 0 views

I need to send my company's tax exempt form to some QuickBooks entity so I am not charged sales tax on my Payroll core and QuickBooks Plus services. I was given the how to but the link for who to send it to was unclear. Who do I send my tax exempt form to?  The how to link is this: https://quickbooks.intuit.com/learn-support/en-us/help-article/payroll-processes/request-sales-tax-exemption-refund/L25Ri8sRj_US_en_US?uid=lm0wi6ec.  The contact link in the above post leads to general contact list page.  Can anyone point me in the right direction?

2 replies

AlcaeusF
AlcaeusF
September 1, 2023

Hi, Jbaggs.

 

I'm here to help you send your company's tax-exempt form to Intuit.

 

The purpose of the shared link is to direct users to a general contact list page where they can choose their specific product before being connected to our Support team.

 

In your case, since you're using Payroll Core, here's how you can connect with them through chat:

 

  1. Go to QuickBooks Online Payroll Core.
  2. Enter the necessary information in the How can we help you section.
  3. Click Start Chat.

 

Our Payroll Core Support is available Monday to Friday, 6 AM to 6 PM PT.

 

You can always visit our website for more QuickBooks tips and other resources you can use in the future: Self-help articles.

 

Please let me know if you have additional questions about this or anything else. I'm more than willing to assist. Take care.

J
JbaggsAuthor
September 1, 2023

Thanks for the reply but I need to send them a tax exempt form, do I do that over chat?  I will give that a shot and see what happens. I was looking for an email address since I have a document to send them. The original link I posted above states I send the document and what will happen after they receive the document which is great, but I am still unclear where I send the document.  Also, if the links you list at the end of your response has to do with my company charging and filing sales tax related actions they would not be helpful since this is about my company's payments to Intuit for services we pay for. Again thanks for the response.  I will update if the chat works.

G
glw1951
February 19, 2025

I have the same issue! They could resolve this easily but they are not!

V
VicsOff
April 4, 2025

I had to contact them.  They sent me a link.  The link requires a PIN that they generate, so there is no way around contacting them.  I started with a chat contact which ended up with them calling me back.

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