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A
angel511
October 8, 2024
Question

TC26

  • October 8, 2024
  • 1 reply
  • 0 views

We purchased a TC26 Android scanner. I sent the pick list to the scanner for picking a order. I scanned the barcode heard it beep but it isn't showing the item was picked. What am I missing for using this device. I am not sure if I set it up correctly or not. Any help would be greatly appreciated.

1 reply

S
Sherrie_F
October 8, 2024

Thank you for reaching out for assistance regarding the issue with your TC26 scanner, Angel. I know how it feels when technology doesn’t work as expected, especially when it’s beeping but not showing items.

 

With this, I'd suggest contacting your scanner provider for support by going to the official website of your scanner manufacturer.

 

Moreover, you can look for a Support or Contact Us section. This will provide you with options such as phone numbers, email addresses, or live chat options.

 

Furthermore, here's an article you can browse to help you set up and link your devices moving forward so you can stay on top of your inventory movement: Set up and use the warehouse manager in QuickBooks Desktop (QBDT) mobile.

 

If you need further assistance navigating this process or have any other questions, please don’t hesitate to reach out. I’m here to help ensure that your business operations run smoothly.

A
angel511Author
October 9, 2024

Thank you for reaching out. I did try to scan on their demo app and it work. It is something in quickbooks that isn't working like it should.

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