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July 8, 2024
Question

The current admin has resigned from the company. How can we replace the latter on Quickbook online please?

  • July 8, 2024
  • 1 reply
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Original commenter did not share additional details

1 reply

July 8, 2024

It's nice to have you in the Community, @user128.

 

I'm here to ensure you'll be able to change the primary admin on your QuickBooks Online company.

 

If the administrator is no longer with the company, you can request a change in primary admin. This way, you can transfer the access rights or role to an existing user.

 

To get started, you'll need to gather the necessary documents to confirm your rightful ownership or access privileges to the account. The specific documents required may vary based on the type of business you are in. For more details about this and the next steps, please refer to this article: Request to be the primary admin or contact.

 

After you have completed the process, our compliance team will review the request. You will receive an email update regarding the status of your request once the review is finished. Keep an eye out for an email from no_response@intuit.com.

 

If you need help managing users in QBO to handle their roles and limit their access to specific tasks, I'll also include an article for your reference: Add and manage users in QuickBooks Online.

 

For additional insights on changing the primary admin or contact user in QuickBooks, please review the details provided in these links:

 

 

If you require further assistance while making changes to the primary admin user in your account, please don't hesitate to ask your questions in the comment section below. I'm here and ready to assist you once more. Have a good one!