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October 28, 2023
Question

The filter for the employee paycheque list stopped working. i like to be able to see all cheques paid to an employee just like before this stopped working.

  • October 28, 2023
  • 1 reply
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Original commenter did not share additional details

1 reply

October 30, 2023

Hi there, 

 

Thanks for connecting with us here. It's important you're able to see all paycheques paid to an employee with ease without running into issues. Rest assured, I'll be happy to assist you so you can get back to doing what you enjoy. 

 

Based on the details you've provided above, I suspect this may be a browser-related issue that's causing the discrepancy you're experiencing. Clearing cache and cookies helps with fixing most browser issues. You can do this by following the steps in this article: Clear Cache and Cookies. You can also find the info you're looking for using Payroll reports, specifically the Payroll Summary report as it shows details for each paycheque you've created, including total wages, taxes withheld, and deductions. This report can be customized and filtered so it's specific to the employee in question. Here's a helpful report that provides more details about: Customizing reports in QuickBooks Online. To learn more about payroll reports, please check out this article here

 

Give this a try and let me know if the info helps. I'll be here in case you have other questions.