The transition to QB online has been a bit of a nightmare. The overseas support takes forever, 11.5 hours of transition, so far! How can I reach US based support?

Hey there, @f301a266a735. 

Thanks for bringing your concerns to the QuickBooks Community! 

To clarify, are you using a US based version of QuickBooks? 

If so, when requesting for a callback in your product, you'll be directed a US based support. If not, try using this direct number to get you the support you need: 800-446-8848. 

This link may also help you in the future as well: QuickBooks Online Support. In addition, you can ask your question here in the Community and we'll do our best to assist you with the tools we have. 

Please let us know if this works for you. I'll be waiting for your response!