Trying to "create expense" from a receipt, I am getting an error message: An account you chose for a billable expense doesn't have an income account associated with it.

Hi there, joe-dirtstudio-c.

I'm here to share information about the error message you receive when creating an expense from a receipt. 

The error message you encounter happens when you turn on the setting for Track Expenses and items by customer and select the second option (In multiple accounts).

To get rid of the error, all you'll need is to set up properly your account by assigning the desired billable expense account(s) to an income account.

To do this, here's how:

1. Click the Gear icon at the top.
2. Select Chart of Accounts.
3. Locate the desired expense account.
4. Click Edit on the Run Report drop-down under the Action column.
5. On the Account screen, check the Use for billable expenses.
6. Select the desired Income Account from the drop-down menu.
7. Click Save and close.

Once done, try to create the expense again from a receipt.

To know more about creating billable expenses, see this article: Enter billable expenses. It also contains a video for your visual reference.

For other related articles you can use in the future, you may also refer to this helpful link: Income and expenses for QuickBooks Online.

I appreciate you giving us your time to get you the help you need. If you have any more questions or concerns, feel free to reach back out. Keep safe, joe-dirtstudio-c.